I plugged my notebook into a clients's satellite internet for an update on their site. When I got home, the notebook (which was connected to my network previously) no longer saw the 3 other computers on my network nor could they see the notebook.
I have spent 8 hours on the phone with Dell (for which I paid $200 and some dollars), and explained what I did. 5 different people kept doing the very same things, over and over, without any success.
My question is: can plugging into satellite internet (I use broadband cable at home) wreak havoc on the notebook to the extent that it is impossible to establish a wireless connection on my network and where is the first place to go to correct the problem?
The hardware checks out just fine and this notebook has had no problem plugging into my broadband cable and wireless network in FL and then coming home and an using the wireless network there.
At this point I need to get somebody in who will listen to the origin of the problem and be able to fix it.
I have spent 8 hours on the phone with Dell (for which I paid $200 and some dollars), and explained what I did. 5 different people kept doing the very same things, over and over, without any success.
My question is: can plugging into satellite internet (I use broadband cable at home) wreak havoc on the notebook to the extent that it is impossible to establish a wireless connection on my network and where is the first place to go to correct the problem?
The hardware checks out just fine and this notebook has had no problem plugging into my broadband cable and wireless network in FL and then coming home and an using the wireless network there.
At this point I need to get somebody in who will listen to the origin of the problem and be able to fix it.