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Windows can't read DVD/CD, Nero can burn them

Last response: in Storage
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August 24, 2009 7:25:50 AM

Windows detects DVD/CD disks, however it does not seem to read them. When I use Nero - it is able to burn disks without problem. I am running Windows XP. My disk drive is Optiarc DVD RW AD-7530B. Can somebody suggest a possible problem?
August 24, 2009 8:09:07 AM

Often, when a device can write but not read it is caused by a defective drive.

If you can, I suggest you install the device in a different computer to determine if that is the case. Or, install a different burner, known to be good, and see if the problem persists, if it does then it would very likely be caused by a driver problem.

HTH.
August 24, 2009 8:19:02 AM

Sorry for not being clear, but I am using a laptop. Also, I ave just tested a Linux Live CD (Ubuntu), and it loads fine. All the programs under there seem to function normally. Maybe it is an internal problem with the Windows operating system?
Related resources
August 24, 2009 8:25:54 AM

If it works under Linux (you can read and burn) then obviously the device is working properly.

There are some settings in the registry that if they get messed up, the CD drives behave strangely.

This link is for a different problem but, it might just correct the one you are having as well.

http://support.microsoft.com/kb/314060

August 24, 2009 2:14:12 PM

Does Nero verify the disk as fine? I always take the time for each disk to verify.
August 24, 2009 8:05:37 PM

I have done everything suggested at http://support.microsoft.com/kb/314060 to no avail. I also used a registry cleaner "CleanMyPC - Registry Cleaner". Nothing seemed to help.

Nero reports "all ok" after verification (after burning).

It seems more and more like an internal Windows problem.

It would be nice to know your opinion.
a b G Storage
August 24, 2009 8:09:44 PM

reinstall windows using the restore software that came with your laptop.


August 24, 2009 8:18:16 PM

Google upper and lower filters and how to fix them.
August 25, 2009 11:35:10 AM

I tried the steps recommended here with no positive results. However I discovered that if I run Windows in safe mode I am able to read CDs/DVDs without problems. It means that the malfunction is a result of startup programs conflict. I tried to remove a few unimportant applications using "mscconfig" command though it is clear that some of the programs are important for Windows functionality. Does someone have an experience with startup programs?
September 26, 2011 12:36:27 AM

stranger_yuy said:
I tried the steps recommended here with no positive results. However I discovered that if I run Windows in safe mode I am able to read CDs/DVDs without problems. It means that the malfunction is a result of startup programs conflict. I tried to remove a few unimportant applications using "mscconfig" command though it is clear that some of the programs are important for Windows functionality. Does someone have an experience with startup programs?



reply>>>>

me too.i am experiencing this now.my burned disc cant read by DVD/CD ROM. whenever i insert a disc.DVDROM read this as blank disc.my OS is windows 7 home basic.Asus K40IJ..help :( 
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