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No Sound

Last response: in Windows XP
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September 25, 2010 4:36:06 PM

Please can you advise what I need to do I have no sound on my computer, I have tried all the test asked, and still no sound. No yellow symbols on sound devices. I do get the following message in DirectX Diagnois DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

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