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Broken extrenal Hard drive

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September 6, 2009 2:46:34 PM

Hello,
I had my acomodata puredrive usb 2.0/sata, external Hard drive fall from about 3-4 feet on to the face if the drive. The drive runs constantly now and does not pause at all. During initiation, normally, it starts with a red light switching to a blue light when it is ready then only goes to red when working. Now it is constantly on red. The computer does not recognize it either. I have about 6 years of family pictures and videos on it plus work files. This was my back up since my laptop died a month ago. How do I get the files from it or fix it.

a b G Storage
September 6, 2009 5:16:00 PM

If the drive was powered at the time it was dropped then you have probably lost the lot, a data recovery specialist *might* be able to get it back (at a price); if it wasn't powered you *might* be able to remove the drive from the housing and put it in a new one (or connect it directly to your PC)...
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September 6, 2009 8:13:00 PM

There are two ways that drives crash: Logical failure and mechanical failure. In a logical failure, the drive’s components are physically undamaged, but because of either accidental formatting or a corrupt file system, the drive is not able to find and navigate its own data. However, unless it has been overwritten, that data still exists on your drive.

Take the disk out from the external enclosure, and connected to your pc as slave drive, see if its accessible, if not accessible then you could try to buy another of the same model and swap the circuit boards with the working one. Most likely the circuit board is gone.

if you find out that the drive is fine, its just the MBR or data itself, there are many tools you can use to access the data, including Prosoft’s Data Rescue PC,Ontrack EasyRecovery, GetData RecoverMyFiles.


Also read this article for further info
http://www.wikihow.com/Recover-a-Dead-Hard-Disk

(apparently leaving the drive in a freezer for few hours in a moisture proof bag of some kind might make the drive run again. If successful, backup all data immediately and replace the drive. (be very careful with melting ice )

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