I got a virus back in April and I had my boyfriends cousin fix my Acer laptop for me he had to wipe everything out and now my Cd/DVDRW wont read anything and wont write disc. help please the model of my laptop is Acer Windows Vista Extensa 4620
Message edited by BNBergman on 09-11-2009 at 05:16:34 AM
Is it recognized in the bios?
Is power and data connected to it.
Upgrade the firmware if you can see the drive in Windows.
Where is the Bios?
It should be connected I got the April Fools day virus and had my boyfriend take it to his cousin to get it fixed, I have tried to upgrade it; it says its up to date.
I went to the driver manager and looked under DVD/CD and it only has 1 listing under that.