I got a virus back in April and I had my boyfriends cousin fix my Acer laptop for me he had to wipe everything out and now my Cd/DVDRW wont read anything and wont write disc. help please the model of my laptop is Acer Windows Vista Extensa 4620
Is it recognized in the bios?
Is power and data connected to it.
Upgrade the firmware if you can see the drive in Windows.
Where is the Bios?
It should be connected I got the April Fools day virus and had my boyfriend take it to his cousin to get it fixed, I have tried to upgrade it; it says its up to date.
I went to the driver manager and looked under DVD/CD and it only has 1 listing under that.