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Cant sign into computer, can in safe mode

Last response: in Windows Vista
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December 13, 2012 2:16:30 AM

I am in safe mode now, laptop was running slow so my husband restarted, and it got to sign in screen so he signed in hit return says please wait for several minutes, did a hard shut down, and opened in safe mode, dumped the old files (disc clean up) somewhere in there we found that there were 3 windows updates that did not install, and one being a startup driver I think. Any idea how I can sign in like normal and possibly fix what caused the prob in the first place. Please help.

a b D Laptop
December 13, 2012 5:22:16 AM

BristyHiller said:
I am in safe mode now, laptop was running slow so my husband restarted, and it got to sign in screen so he signed in hit return says please wait for several minutes, did a hard shut down, and opened in safe mode, dumped the old files (disc clean up) somewhere in there we found that there were 3 windows updates that did not install, and one being a startup driver I think. Any idea how I can sign in like normal and possibly fix what caused the prob in the first place. Please help.

A Windows restore to a previous date may do it.
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