I recently built my first PC and I am experiencing some problems...hopefully some of you will be kind enough to help me figure out what is going on.
First of all the hardware and OS:
Microsoft Windows 64-Bit Ultimate
MoBo: ASUS P5E3 PREMIUM/WIFI-AP @n LGA 775 DDR3 Intel X48 ATX
Processor: Intel Core 2 Quad Q9450 Yorkfield 2.66GHz 12MB L2 Cache LGA 775 95W Quad-Core Processor
Memory: OCZ OCZ3P16004GK 4GB PC3-12800+ (DDR3-1600+) DDR3 Memory
Graphics: DIAMOND Viper 3870PE4512SB Radeon HD 3870 512MB 256-bit GDDR4
PSU: COOLER MASTER Real Power Pro RS-650-ACAA-A1 650W
Primary HDD: Western Digital Raptor 150 GB WD1500ADFD
Secondary HDD: Western Digital Caviar 250GB WD2500KS
Optical Drives: Samsung SH-S203B DVD Burner and Liteon XJ-HD166S 16x DVD Drive
Cooler: Stock Intel CPU cooler (I couldn't get my CoolerMaster Hyper TX2 to attach firmly and reliably so I returned it and am looking for a new option)
Case : LainLi PC V1010
Now the problem:
The build was easier than I expected. Besides the CPU cooler problem mentioned above, everything went together fine and, after booting, everything went as planned. Aside from some issues with networking Vista with XP, things were great. I was eventually able to fumble around and get the networking working. I installed Kaspersky's internet security 7 (free version for now) and sundry other programs. Nothing out of the ordinary except for python and pytivo. Everything else is pretty standard stuff (Firefox, Thunderbird, Foxit, Nero, Open Office, uTorrent, Irfanview etc...).
Then it started freezing randomly. Sometimes just after booting into vista, sometimes during processor intensive tasks (i.e. Video encoding), sometimes I will just return to the computer and find it frozen. No error messages, just frozen. The screen will be frozen or black and there is no response to mouse or keyboard input. No response to the reset button. The only solution is a hard reset by holding the power button.
I thought (for no good reason) that python and pytivo might be the problem, so they were uninstalled...the problem persisted.
The Raptor HD is a bit noisier than I expected. It's not the louder spinning sound that I expected from a 10,000 RPM HDD. The “grumble” or clunking sound from the HDD is kind of loud. There were a few times when it froze that the HDD was grumbling away and then everything stopped. So I thought that the HDD may be the problem. I ran WD's diagnostic programs on both drives and it did not find any problems.
I thought that maybe the stock CPU cooler might be the problem (or that I had installed it poorly), causing the CPU to overheat, but ASUS has a windows based overclocking program that displays CPU and system temperature readings. Neither temp gets over 39C, even when encoding 3 DVDs simultaneously. This displays a 25-30% load on each core of the CPU. Not the heaviest of loads, but the problem is not necessarily associated with heavy CPU loading. Essentially, it does not seem to be a CPU heat issue.
I have not done any overclocking or really any other changes to the BIOS other than disabling one of the networking cards and ASUS' Express Gate feature. Everything else is in stock or auto settings.
I've gone through and made sure that all of my hardware drivers are up to date (they are and were). I've installed all of the recommended Vista updates. I have not updated the MoBo's BIOS yet because I read that there were some “issues” with the latest offering from ASUS. Nonetheless, I will probably try that next (tonight).
Anyway, I'm sorry for the long post, but does this description alert you guys to a likely culprit? If so, can you offer any possible solutions? If not, can you offer any advice in diagnosing my problem?
I'd like to fix this myself. I had some degree of pride with building it myself. Which gets crushed a little each time I have to push for that hard reset.
Thanks in advance for your time and advice.
Juan
First of all the hardware and OS:
Microsoft Windows 64-Bit Ultimate
MoBo: ASUS P5E3 PREMIUM/WIFI-AP @n LGA 775 DDR3 Intel X48 ATX
Processor: Intel Core 2 Quad Q9450 Yorkfield 2.66GHz 12MB L2 Cache LGA 775 95W Quad-Core Processor
Memory: OCZ OCZ3P16004GK 4GB PC3-12800+ (DDR3-1600+) DDR3 Memory
Graphics: DIAMOND Viper 3870PE4512SB Radeon HD 3870 512MB 256-bit GDDR4
PSU: COOLER MASTER Real Power Pro RS-650-ACAA-A1 650W
Primary HDD: Western Digital Raptor 150 GB WD1500ADFD
Secondary HDD: Western Digital Caviar 250GB WD2500KS
Optical Drives: Samsung SH-S203B DVD Burner and Liteon XJ-HD166S 16x DVD Drive
Cooler: Stock Intel CPU cooler (I couldn't get my CoolerMaster Hyper TX2 to attach firmly and reliably so I returned it and am looking for a new option)
Case : LainLi PC V1010
Now the problem:
The build was easier than I expected. Besides the CPU cooler problem mentioned above, everything went together fine and, after booting, everything went as planned. Aside from some issues with networking Vista with XP, things were great. I was eventually able to fumble around and get the networking working. I installed Kaspersky's internet security 7 (free version for now) and sundry other programs. Nothing out of the ordinary except for python and pytivo. Everything else is pretty standard stuff (Firefox, Thunderbird, Foxit, Nero, Open Office, uTorrent, Irfanview etc...).
Then it started freezing randomly. Sometimes just after booting into vista, sometimes during processor intensive tasks (i.e. Video encoding), sometimes I will just return to the computer and find it frozen. No error messages, just frozen. The screen will be frozen or black and there is no response to mouse or keyboard input. No response to the reset button. The only solution is a hard reset by holding the power button.
I thought (for no good reason) that python and pytivo might be the problem, so they were uninstalled...the problem persisted.
The Raptor HD is a bit noisier than I expected. It's not the louder spinning sound that I expected from a 10,000 RPM HDD. The “grumble” or clunking sound from the HDD is kind of loud. There were a few times when it froze that the HDD was grumbling away and then everything stopped. So I thought that the HDD may be the problem. I ran WD's diagnostic programs on both drives and it did not find any problems.
I thought that maybe the stock CPU cooler might be the problem (or that I had installed it poorly), causing the CPU to overheat, but ASUS has a windows based overclocking program that displays CPU and system temperature readings. Neither temp gets over 39C, even when encoding 3 DVDs simultaneously. This displays a 25-30% load on each core of the CPU. Not the heaviest of loads, but the problem is not necessarily associated with heavy CPU loading. Essentially, it does not seem to be a CPU heat issue.
I have not done any overclocking or really any other changes to the BIOS other than disabling one of the networking cards and ASUS' Express Gate feature. Everything else is in stock or auto settings.
I've gone through and made sure that all of my hardware drivers are up to date (they are and were). I've installed all of the recommended Vista updates. I have not updated the MoBo's BIOS yet because I read that there were some “issues” with the latest offering from ASUS. Nonetheless, I will probably try that next (tonight).
Anyway, I'm sorry for the long post, but does this description alert you guys to a likely culprit? If so, can you offer any possible solutions? If not, can you offer any advice in diagnosing my problem?
I'd like to fix this myself. I had some degree of pride with building it myself. Which gets crushed a little each time I have to push for that hard reset.
Thanks in advance for your time and advice.
Juan