Treo 600 and unexpected soft reset

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Treo 600 and unexpected soft reset

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Author	Thread : Treo 600 and unexpected soft reset

Les

Profile: stranger

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09-14-2004 at 05:34:25 AM

Archived from groups: comp.sys.palmtops (More info?)

Hi Gang,

Has anyone else experienced unexpected soft rests, especially in
association with receiving an SMS message. Any thoughts, experiences
or solutions would be appreciated. TIA

Les

Related Product

Anonymous

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09-14-2004 at 12:43:50 PM

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Archived from groups: comp.sys.palmtops (More info?)

On Mon, 13 Sep 2004 23:34:25 -0400, Les <lrb1955@hotmail.com> spewed:
>Hi Gang,
>
>Has anyone else experienced unexpected soft rests, especially in
>association with receiving an SMS message. Any thoughts, experiences
>or solutions would be appreciated. TIA
>
>Les

I haven't had any with an SMS msg, but then nobody sends me any either
I have had them many times with a particular program it didn't like.
When I try to run the offender, it just blanks and resets.
It appears many apps. are not compatible with OS5. Would be nice if they
would have made it just say that instead of choking and resetting.
However, I must admit it's sure alot better than needing a reset with the
damn pinhole like happens on my Visor if it gets crashed.
Only one prog. crashes it though, OmniRemote. It's rare enough and random
enough though that I keep using it

Word of warning though, there is one vicious program that required a hard
reset on the Treo 600 (as in total wipe and reinstall/backup of
everything): PhoneTime.zip. It's supposed to sych the time with your
computer, but instead it reaps havoc. If you try to turn wireless back
on, it crashes. If you try to delete it, it also crashes. And these are
the nasty crashes requiring the paper clip hole.
I even tried FileZ to delete it, and that did the same thing.
Finally gave up and hard reset.
Anyway, tell everyone you know. Not all app. data gets backed up, so you
could really lose something (not PIM stuff, but 3rd party app. data).

--
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Anonymous

More Information

09-16-2004 at 08:37:21 PM

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Archived from groups: comp.sys.palmtops (More info?)

Les <lrb1955@hotmail.com> wrote in message news:<iipck0588klmu6hi3unle0j8rqvjj0sau2@4ax.com>...
> Hi Gang,
>
> Has anyone else experienced unexpected soft rests, especially in
> association with receiving an SMS message. Any thoughts, experiences
> or solutions would be appreciated. TIA
>
> Les

Hello Les,

I'm not sure exactly why you are experiencing this, but you might want
to go to this page at palmOne's Knowledge library to start
troubleshooting: http://kb.palmone.com/

Enter Solution ID: 29491

Troubleshooting: SMS application crashes when I import messages

Hope that's of help,
Kevin

- - - - - - - - - - - - -
Kevin Michaels
kevin.michaels@palmOne.com
- - - - - - - - - - - - -
Check out what's new at
http://www.palmone.com/

Les

Profile: stranger

More Information

09-28-2004 at 06:41:36 PM

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Archived from groups: comp.sys.palmtops (More info?)

I followed the instructions below...The offending app is the SMS
program. Is this a known issue to Palm One. Any idea when a patch
might be forthcoming?

L

On 16 Sep 2004 14:37:21 -0700, kevin.michaels@palmone.com (Kevin
Michaels) wrote:

>Les <lrb1955@hotmail.com> wrote in message news:<iipck0588klmu6hi3unle0j8rqvjj0sau2@4ax.com>...
>> Hi Gang,
>>
>> Has anyone else experienced unexpected soft rests, especially in
>> association with receiving an SMS message. Any thoughts, experiences
>> or solutions would be appreciated. TIA
>>
>> Les
>
>Hello Les,
>
>I'm not sure exactly why you are experiencing this, but you might want
>to go to this page at palmOne's Knowledge library to start
>troubleshooting: http://kb.palmone.com/
>
>Enter Solution ID: 29491
>
>Troubleshooting: SMS application crashes when I import messages
>
>Hope that's of help,
>Kevin
>
>- - - - - - - - - - - - -
>Kevin Michaels
>kevin.michaels@palmOne.com
>- - - - - - - - - - - - -
>Check out what's new at
>http://www.palmone.com/

user

Profile: stranger

More Information

09-28-2004 at 11:14:17 PM

Hide

Archived from groups: comp.sys.palmtops (More info?)

I get a reset in same app when I scroll to the bottom in the "quicktext"
popup.

"Les" <lrb1955@hotmail.com> wrote in message
news:vv4jl0l7r62q8l0pmg34qpf6jnh8cd59e2@4ax.com...
> I followed the instructions below...The offending app is the SMS
> program. Is this a known issue to Palm One. Any idea when a patch
> might be forthcoming?
>
> L
>
> On 16 Sep 2004 14:37:21 -0700, kevin.michaels@palmone.com (Kevin
> Michaels) wrote:
>
> >Les <lrb1955@hotmail.com> wrote in message
news:<iipck0588klmu6hi3unle0j8rqvjj0sau2@4ax.com>...
> >> Hi Gang,
> >>
> >> Has anyone else experienced unexpected soft rests, especially in
> >> association with receiving an SMS message. Any thoughts, experiences
> >> or solutions would be appreciated. TIA
> >>
> >> Les
> >
> >Hello Les,
> >
> >I'm not sure exactly why you are experiencing this, but you might want
> >to go to this page at palmOne's Knowledge library to start
> >troubleshooting: http://kb.palmone.com/
> >
> >Enter Solution ID: 29491
> >
> >Troubleshooting: SMS application crashes when I import messages
> >
> >Hope that's of help,
> >Kevin
> >
> >- - - - - - - - - - - - -
> >Kevin Michaels
> >kevin.michaels@palmOne.com
> >- - - - - - - - - - - - -
> >Check out what's new at
> >http://www.palmone.com/
>

Anonymous

More Information

09-29-2004 at 03:19:14 PM

Hide

Archived from groups: comp.sys.palmtops (More info?)

Is it only if you use the quicktext menu?
Anybody know if installing the latest firmware fixes it, or anything else
for that matter? I get crashes ALL the time, but usually from 3rd party
apps.
Got one recently I almost couldn't get it to reboot from (see other msg.).
Nice phone, but really damn flakey! It's really getting me steamed!

On Tue, 28 Sep 2004 17:14:17 GMT, "." <.@microsoft.com> spewed:
>I get a reset in same app when I scroll to the bottom in the "quicktext"
>popup.
>
>"Les" <lrb1955@hotmail.com> wrote in message
>news:vv4jl0l7r62q8l0pmg34qpf6jnh8cd59e2@4ax.com...
>> I followed the instructions below...The offending app is the SMS
>> program. Is this a known issue to Palm One. Any idea when a patch
>> might be forthcoming?
>>
>> L
>>
>> On 16 Sep 2004 14:37:21 -0700, kevin.michaels@palmone.com (Kevin
>> Michaels) wrote:
>>
>> >Les <lrb1955@hotmail.com> wrote in message
>news:<iipck0588klmu6hi3unle0j8rqvjj0sau2@4ax.com>...
>> >> Hi Gang,
>> >>
>> >> Has anyone else experienced unexpected soft rests, especially in
>> >> association with receiving an SMS message. Any thoughts, experiences
>> >> or solutions would be appreciated. TIA
>> >>
>> >> Les
>> >
>> >Hello Les,
>> >
>> >I'm not sure exactly why you are experiencing this, but you might want
>> >to go to this page at palmOne's Knowledge library to start
>> >troubleshooting: http://kb.palmone.com/
>> >
>> >Enter Solution ID: 29491
>> >
>> >Troubleshooting: SMS application crashes when I import messages
>> >
>> >Hope that's of help,
>> >Kevin
>> >
>> >- - - - - - - - - - - - -
>> >Kevin Michaels
>> >kevin.michaels@palmOne.com
>> >- - - - - - - - - - - - -
>> >Check out what's new at
>> >http://www.palmone.com/
>>
>

--
_____________________________________________________
For email response, or CC, please mailto:see.my.sig.4.addr(at)bigfoot.com.
Yeah, it's really a real address

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