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User Password cannot be reset. Windows Vista

Last response: in Windows Vista
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December 30, 2012 3:39:20 PM

Have a dell laptop that's been off for a year. Went tot turn on and I have the correct password, but won't let me get in. I have windows vista. When I try to reset password, it asks for me to insert a floppy disk or usb flash drive. hat do i do?
a b D Laptop
December 30, 2012 7:50:43 PM

Forum rules prevent bypass help.Sorry
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