HL-DT-ST RW/DVD GCC-44828 cannot detect DVD-RW

I have a DVD/CD -RW drive (HL-DT-ST RW/DVD GCC-44828) which i use in burning CD-RW conveniently. But last week I wanted to burn on my DVD - RW plate but the DVD/CD drive did not even detect the DVD- RW plate. I bought two other DVD plates yet it did not detect them. But whenever i put CD-RW plate the drive recognizes and burn conveniently. kindly advice me on what to do. What might be the cause and what will i do to correct this problem because i need to burn the DVD urgently.
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More about 44828 detect
  1. It may not be a DVD burner, only a CD burner. It will read DVDs, but not burn them. Check with Everest or another hardware identifying program.
  2. Thank you evongugg for your assistance. I will try another DVD drive as you suggested.
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