I recently bought a new computor with windows 7 platform. Old computor used Windows XP. Could not get printer to work. Took back to where I bought it and they got printer working. Now I cannot get my laptop (windows XP) to be able to print. Whenever I look up the properties, message says print spooler service not running. How can I fix the problem??
I think I have Window 8 but I think this will work regardless. I was reading everyone's reply and I got confused (like download this software or go find the spooler file , I don't even know how!). I'm not very good with technology but I did what I thought would work. Guess what...it did!
Go to the "Control Panel" --> Click "View devices and printers" --> Select a printer --> right click on the printer --> Then Click "Troubleshoot"!
During the Troubleshoot detection process, it'll see that the spooler needs to be fixed so it'll state that as it is being fixed. Then at the end, the Troubleshoot program will give you a beautiful summary stating on the left that the the spooler print service was inactive, THEN on the right it'll say FIXED! This worked for me and I hope it works for you
My Story (problem):
*My problem was that I did a Windows Update and then when I tried to print on Word Doc. it said that the "Active directory domain services were unavailable" then when I went to the control panel to add a printer it said "local print spooler..." blah blah blah. I saw that my printer was there but it was not connecting with word because of the spooler so I followed the steps and it worked.