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Data recovery from damaged external hard disk

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October 6, 2009 11:40:34 AM

I am research scholor in Astronomy. I have saved my data including important images taken from different telescopes to my Maxtor external hard drive of 1TB capacaty. once it dropped from 3 feet height. now whenever I connect it to my laptop, Laptop identifies it as external storage device long time after connection and shows icon at notification area at right lower corner. however, I can't find drive in "my computer". laptop does not assign "F:" or something else to drive. Will some of you please guide me to recover my improtant data from disk? I will be pleased to forward more information if required...
a b G Storage
October 6, 2009 12:34:48 PM

Was it powered when it was dropped?

As it's still recognized as a storage device but not as a drive, it sounds like the hard drive has sustained damage and the housing is still OK; if this is the case you probably need to find a professional data recovery specialist (with a clean room).
If you are associated with a University, try contacting the IT department, they may have a recommended data recovery firm.
October 6, 2009 2:25:45 PM

MrLinux said:
Was it powered when it was dropped?

As it's still recognized as a storage device but not as a drive, it sounds like the hard drive has sustained damage and the housing is still OK; if this is the case you probably need to find a professional data recovery specialist (with a clean room).
If you are associated with a University, try contacting the IT department, they may have a recommended data recovery firm.


yes, It as powered when it was dropped. Our institute does not have any link to data recovery firm.
Another issue is my drive is still in worrenty period so I want to recover data without opening drive. Option of proffesional expert is open but before that I want to try on my own with some software or other external trick. Is it possible?
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a b G Storage
October 6, 2009 4:15:05 PM

It WAS under warranty, until it was dropped! No drive maufacturer will honor a warranty after something like that.

If it was powered there is significant chance of head damage, trying to recover data yourself will only risk more (or total) loss, if the data was important contact a professional.
Anonymous
a b D Laptop
a b G Storage
October 29, 2009 7:25:15 AM

Data Recovery can be used to recover data from devices as varied as Hard Disk Drives, Memory Cards, Tapes, Mobile Phones, Personal Digital Assistants, Floppy Disks, CDs DVDs, Data Cartridges and many more items. Data Recovery acts as a miracle for people who want access to a particular file but can't do as the memory crashed. The essence of it lies in the techniques formulated to recover the data on the drive.



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a c 127 G Storage
November 9, 2009 9:31:08 AM

This is an old thread, don't respond to it the OP will never read your response.
December 5, 2012 8:16:44 AM

Yes, you need some data recovery tool. I used EaseUS. It solved my problem.
February 18, 2013 8:14:13 AM

Use a data recovery software to recover your data from hard drive. These tools are easily available on the Internet.
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