Help!!!

Hello,my pc just came from the shop from wipe & install xp sp3 & now my opt drives won't read or play & on start up my Epson printer file folder shows up. I'm tired of getting ripped off by these 'tech's'. please help me, thanks!
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More about help
  1. Can you list your system specifications? If you bought your computer from a store, can you list the model number?
  2. Take it back to the shop. You paid them to do a job; make them do it properly or ask for your money back.
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Windows XP Printers