Hi, i just got the recovery cd yesterday & it worked. i can log into my computer now (which i'm on) & get passed the dell logo with the cd. now i just dont know how to keep from booting up the comp without the cd, or however the correct term is to log completely into the comp. I tried system restore to the date before the updates occurred, but it still does the same thing, not getting past the dell logo. i really appreciate your help.