Sign in with
Sign up | Sign in
Your question

Recovery Console won't load

Last response: in Windows XP
Share
October 19, 2010 12:36:34 AM

Hi all,

I have a friends Gateway laptop that won't boot. I get an error that states, Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

I found this article - http://support.microsoft.com/kb/307545

upon trying to access Recovery Console from the XP installation CD I get to the Welcome to set up screen and when I select R to open recovery console I get a message that says "setup did not find any hard disk drives installed in your computer." It than says I should check to make sure that the hard disk is properly connected.

This made me think that the hard drive failed. So I booted from a ubuntu ISO disk and was able to see some windows files on the hard disk. I am now under the assumption that the hard drive is in working order but still cannot access recovery console.

He doesn't have an installation CD so I can't just reinstall over the old OS. I used my disk just for recovery console on it.


If anyone knows what to do next I would appreciate some help with this.

Thank you

More about : recovery console load

October 19, 2010 6:26:44 AM

yzerwing said:
Hi all,

I have a friends Gateway laptop that won't boot. I get an error that states, Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

He doesn't have an installation CD so I can't just reinstall over the old OS. I used my disk just for recovery console on it.


[#0005ff]Perhaps there was a need to provide SATA drivers during the file setup stage of getting to the Repair option. When you looked at the hard disk in Ubuntu, did you have to mount it or did it show up by itself? I suggest you go in again and rescue your friend's data while you still can in case that disk has failed.

Whle you're there, check in c:\windows\system32\config\ and see if there's a file called system.bak or system.sav, created fairly recently. If there is, rename system to system.old and the file you found as system.
[/#000ff]
m
0
l
October 20, 2010 11:50:14 PM

I did not have to mount it. I got all the way to \WINDOWS\SYSTEM32\CONFIG\SYSTEM but the system file at the end of the string was unreadable and unknown to Ubuntu.
m
0
l
Related resources
October 20, 2010 11:59:08 PM

Thanks for your response Saga Lout.

How exactly do I go about "rescuing my friends data" with the Ubuntu live disk? I know very little about Ubuntu I only used it to see if I could access the HDD. When I went to My Music and My Pictures I don't know if it was from the HDD or the Ubuntu OS.

As I said I don't know much about Ubuntu and haven't worked with the "live disk when the hard drive is inaccessible" concept much either.
m
0
l
October 21, 2010 12:44:58 AM

Does the hard drive show up in the BIOS?
m
0
l
October 21, 2010 6:32:44 AM

yzerwing said:
Thanks for your response Saga Lout.

How exactly do I go about "rescuing my friends data" with the Ubuntu live disk? I know very little about Ubuntu I only used it to see if I could access the HDD. When I went to My Music and My Pictures I don't know if it was from the HDD or the Ubuntu OS.

As I said I don't know much about Ubuntu and haven't worked with the "live disk when the hard drive is inaccessible" concept much either.


[#0005ff]Ubuntu doesn't have My Music or My Pictures so you were looking at your own files. At that point you can copy them and paste them into a memory stick or other external hard disk. This isn't a fix but a cautionary move to make the data safe so you can reinstall XP if you have to while having a copy of all your files in a safe place. The drives will show up in Ubuntu by their size so your hard disk will be the largest option and a stick wll show up as 8Gb, for example.[/#000ff]
m
0
l
October 23, 2010 4:00:44 PM

Saga Lout said:
[#0005ff]Ubuntu doesn't have My Music or My Pictures so you were looking at your own files. At that point you can copy them and paste them into a memory stick or other external hard disk. This isn't a fix but a cautionary move to make the data safe so you can reinstall XP if you have to while having a copy of all your files in a safe place. The drives will show up in Ubuntu by their size so your hard disk will be the largest option and a stick wll show up as 8Gb, for example.[/#000ff]


Thank you for your response Saga Lout!

As I said I am not too good at Ubuntu so I was unaware that it doesn't use My Pictures or My Music but alas, these folders appeared empty through the Ubuntu Live Disk. I will try to copy the folders to a flash stick and see if it renders anything on another computer.

Thanks

P.S.

I must point out that all of this started when he tried to install a software disk for Charter Internet Service. I told him he didn't need it and not to install it because it greatly slows down every computer it touches....... they didn't head my warning. I think it must be a coincidence as I have never heard of Charters software destroying a hard drive before.

m
0
l
October 23, 2010 4:46:45 PM

Installing the software couldn't have physically damaged the hard drive. If that's what the issue is, it's just coincidence.

Does the drive show in the BIOS?
m
0
l
October 24, 2010 7:59:15 AM

yzerwing said:
Thank you for your response Saga Lout!

As I said I am not too good at Ubuntu so I was unaware that it doesn't use My Pictures or My Music but alas, these folders appeared empty through the Ubuntu Live Disk. I will try to copy the folders to a flash stick and see if it renders anything on another computer.



Don't despair for your files if those folders are empty - Windows frequently leaves those and creates new ones of the same name within My Documents, for reasons I've never understood, so your music and photos may still be in there somewhere.

Given that you need a new hard disk anyway, you could take yours out and buy a converter to connect it to another computer via USB if you prefer navigating files in Windows rather than Linux.
m
0
l
October 24, 2010 7:26:26 PM

Saga Lout said:

Don't despair for your files if those folders are empty - Windows frequently leaves those and creates new ones of the same name within My Documents, for reasons I've never understood, so your music and photos may still be in there somewhere.

Given that you need a new hard disk anyway, you could take yours out and buy a converter to connect it to another computer via USB if you prefer navigating files in Windows rather than Linux.


Hello again Saga Lout,

How would turning it into an external hard drive help if the disk is physically damaged? Would I be able to some how access files on the drive in this manner? Perhaps I could replace the corrupted file this way as well.

Thanks
m
0
l
October 24, 2010 7:29:25 PM

yzerwing said:
Hello again Saga Lout,

How would turning it into an external hard drive help if the disk is physically damaged? Would I be able to some how access files on the drive in this manner? Perhaps I could replace the corrupted file this way as well.

Thanks


It's only for recovery purposes - I doubt you could trust it again even if you pumped in a clean copy of a corrupted file.
m
0
l
October 26, 2010 2:18:06 AM

Saga Lout said:
It's only for recovery purposes - I doubt you could trust it again even if you pumped in a clean copy of a corrupted file.


Yes I understand that part but you are suggesting that I should still be able to access other files on this hard drive by installing it in an enclosure and plugging it in to my other PC?

Because if that is the case that would be great. This "bad" hard drive is kinda small anyway so it could do for an upgrade as it is.

This whole thing about Windows recovery and repair not finding the hard drive lead me to believe that it was beyond getting any files out of it. If that is not the case and I can still recover the files from it than that is a good piece of news for me.

Thanks again Saga Lout
m
0
l
October 26, 2010 4:49:19 AM

yzerwing said:
Yes I understand that part but you are suggesting that I should still be able to access other files on this hard drive by installing it in an enclosure and plugging it in to my other PC?


[#0005ff]It's well worth a shot if the files are sufficiently important to you. If you're confident in opening up the other PC you could do without the converter box by connecting the disk as a slave to the existing disk. You'll need to check the jumpers so the Master/Slave relationship is preserved - Cable Select on both drives is the best bet.

That said, the converter box option is a good one because once you have it you can always use an external disk as a backup device. They aren't expensive.
[/#000ff]

m
0
l
October 26, 2010 5:10:22 AM

aford10 said:
Does the hard drive show up in the BIOS?


I guess we'll never know !

I'm inclined the SATA drivers are needed at the infamous "Press the F6 Key...." during startup.




m
0
l
October 26, 2010 7:48:22 AM

tigsounds said:
I guess we'll never know !

I'm inclined the SATA drivers are needed at the infamous "Press the F6 Key...." during startup.



But but but - it got as far as calling up the Registry before it fell over, Tig! It was only at the attempt at repairing that when XP couldn't see the disk, pointing to a mounting problem.

m
0
l
October 26, 2010 9:00:20 AM

Saga Lout said:

But but but - it got as far as calling up the Registry before it fell over, Tig! It was only at the attempt at repairing that when XP couldn't see the disk, pointing to a mounting problem.


Yup, you are soooo right. I just chimed that in because you had asked the OP about this and didn't get an answer, then aford asked about the BIOS and still no answer. I clicked refresh and sure enough, the page was loading right. :lol:       That MS kb307545 article might be helpful here but everyone's afraid to use it.

I posted ERD Commander 2005 which allows an external restore point access but the OP in that thread has yet to come back and say Wow! (that thing is rather hard to get these days). Maybe this problem can be solved by a restore point?? Your OP is welcome to it, it surely wouldn't hurt to try. The only thing is ERD may not see the XP install, then OP has to do the kb307545 routine without messing things up by accident using the ERD Explorer function (near-identical to Windows explorer). I seem to remember ERD did find XP when nothing else could in the past.

It can be found
HERE and must be burned to CD as it is an ISO image.

This is just one of those problems I really like to see get fixed. OP participation always makes me dig deeper.

m
0
l
October 28, 2010 11:28:07 AM

tigsounds said:
I guess we'll never know !

I'm inclined the SATA drivers are needed at the infamous "Press the F6 Key...." during startup.


My bad Tig. Yes the SATA drive is listed in BIOS.

I have heard of ERD commander but no nothing of how it works I have never used it. Sounds like an interesting endeavor though.
m
0
l
October 28, 2010 6:03:51 PM



It became obvious things were not as bad as they first looked.

You should get the file and burn it to CD as it is very rare and it sure beats trying to work on NTFS drives using "NTFS for DOS."

You have little to lose doing the MS kb/307545 since everything is in shambles anyway. If it doesn't fix your problem you can still copy all your files out later, and you can "undo" everything you do. Just remember that if Windows needed the SATA drivers to be installed, ERD will need them too. ERD has the same "Press F6 to install 3rd party drivers" thing as Windows setup.

If you have your LAN drivers handy, ERD will load those drivers a bit later into loading and you can network your dead Windows computer files out to another machine easily.

If you do kb/307545, there is a great chance that ERD will be able to do a system restore point rollback, or, you can perhaps get into safe mode and have Windows do the restore point rollback, which is actually a bit better.

One "fix" that has worked well for others is to run chkdsk /f on the drive a few times. Often just doing that brings things back from the dead (who knows why? but it can/does).
m
0
l
October 30, 2010 7:54:07 PM

Quote:
One "fix" that has worked well for others is to run chkdsk /f on the drive a few times. Often just doing that brings things back from the dead (who knows why? but it can/does).


I can't access command prompt to do chkdsk /f or I would have done that already.

This isn't my PC so I already told the guy that I was gonna try recovering his files by plugging his HD into an external case to see what I can save (I have no idea how much data is lost to the damaged HD) and then a new Hard Drive would need to be purchased.

Could I then transfer the OS from the now external HD onto the new HD? I have never tried this before.

Thanks
m
0
l
October 30, 2010 10:59:17 PM

You can't transfer an OS from one HD to another. That takes a new install.
m
0
l
October 31, 2010 3:22:23 AM

aford10 said:
You can't transfer an OS from one HD to another. That takes a new install.



I was quite sure of that but wanted to double check.
m
0
l
October 31, 2010 6:23:39 AM

yzerwing said:
I was quite sure of that but wanted to double check.


[#0005ff]Cloning software is available - Acronis True Image is my personal preference. That literally makes a copy of the drive on to another, including Partitions - even a Recovery Partition if present. Unlike early cloning software, ATI can also exponentially enlarge the space alocated to each Partition if the target drive is large than the original.

Other cloners are available - Norton Ghost is one but like all former Peter Norton products, it may have gone downhill under Symantec. I recently upgraded to ATI 2011 for £23.95 but can't tell you the cost of buying from new.

EDIT: A clone is exactly that - warts and all - so if you have doubts about your existing installation, lose it and just retrieve the data.
[/#000ff]
m
0
l
November 3, 2010 10:44:50 PM

I think I will be able to save the files from my Friends PC by plugging the HDD into an external enclosure and plugging it in to my PC.

I tried copying the \WINDOWS\SYSTEM32\CONFIG\SYSTEM file from my computer to paste to his HDD in the correct folder but I cannot copy the file because it is in use (obviously) I kind of expected that. Does anyone know where I can download the file and paste it in?

Thanks
m
0
l
November 4, 2010 6:24:51 AM

yzerwing said:
I think I will be able to save the files from my Friends PC by plugging the HDD into an external enclosure and plugging it in to my PC.

I tried copying the \WINDOWS\SYSTEM32\CONFIG\SYSTEM file from my computer to paste to his HDD in the correct folder but I cannot copy the file because it is in use (obviously) I kind of expected that. Does anyone know where I can download the file and paste it in?

Thanks


[#0005ff]Don't bother - it won't work. Your system will be completely different from his. Again, you need to be outside the system to move those files around - either in Linux or Hirens MiniXP but if there isn't a System.bak or System,sav it won't make the setup fly.[/#000ff]
m
0
l
November 4, 2010 6:37:42 AM



If you're going to toss the Windows install anyway, try the ERD Explorer repair, what if it fixed it? If you can restore the critical registry files, and do a restore point rollback, it all works again. If it works, go remove all passwords, and then put them back so you won't have a password issue someday in repair console, (a small probability anyway).

Even if it doesn't work, you can still copy out the files you want to save.
m
0
l
November 8, 2010 12:51:04 AM

Saga Lout said:
[#0005ff]Don't bother - it won't work. Your system will be completely different from his. Again, you need to be outside the system to move those files around - either in Linux or Hirens MiniXP but if there isn't a System.bak or System,sav it won't make the setup fly.[/#000ff]


Hi Saga Lout,

I have UBCD 5.0.2 is there a utility on this disc I can use to access command prompt on the hard drive so I can try kb/307545?
I don't know what a lot of these programs are for on this disc and as far as I know there is no instruction manual for them all.

ERD Commander 2005 is a bit pricey, but Hirens boot CD is probably obtainable if I need it.

This is obviously where my lack of experience comes into play.

Thanks so much!
m
0
l
November 8, 2010 1:49:41 AM

Quote:
ERD Commander 2005 is a bit pricey, but Hirens boot CD is probably obtainable if I need it.


Ummmmmmmmmmmm..... I was just wondering... Did you even click the link I posted above on 10-26-10 at 05:00 in the morning? Hint: It's red.
m
0
l
November 8, 2010 5:54:21 AM

yzerwing said:

I don't know what a lot of these programs are for on this disc and as far as I know there is no instruction manual for them all.



If one of those tools is the manufacturer's own utility for checking your hard disk, it would be worth using. ERD is an essential component of ComboFix so is obviously worth its salt - it's quite possible malware is at the root of this problem somewhere.

m
0
l
November 9, 2010 1:03:48 AM

Hi Tig,

The site you linked to (4sharedfiles.com) I am assuming I am to download a file sharing program there that will allow me to download ERD Commander from that site?

I wasn't sure what it was at first and am not keen on downloading unknown files given the problem with the PC I am working on now. Then am I to burn it as an ISO disc?
m
0
l
November 9, 2010 1:30:57 AM

You may have noticed at 4Shared, that the file is there in my account, as posted by me.
I would never send someone to a P2P program to fetch a file from somewhere else.

When I post a link to download something, I know what it is they will be getting and that it is safe, and will probably function as they want or need, if they posses sufficient knowledge to utilize it.

I post links to reputable sources of other files also, such as device drivers, but again, only to places I personally know are a true source.

The file "2005" at 4Shared was posted by me, my nic is there as well as my avatar so anybody will know it did indeed get posted by me and not some fool out to infect people's machines with bogus programs.
The file is only named "2005" at 4Shared to keep the Google spider from indexing it for what it really is, otherwise it would get well published and exploited on the web to such an extent I would be asked to take it down by 4Shared.com.

Download it and burn it to a CD. It is bootable, and that is the only way it can be used. It will appear to be loading Windows, but that changes quickly. It has an "Explorer" function identical to Windows. If you needed to pre-load drivers for your hard drive to install Windows, this program too will need those same drivers and will offer the "Press F6 to install 3rd party drivers" just as Windows does. You do not need to configure networking to use the program (it will ask).


EDIT: Click the blue "Download" button, wait the 90 seconds or whatever delay they make you wait for and it will download. I could have posted the link that bypasses the delay, but it is not reliable all the time, so the delay thing is a necessary evil we just have to put up with..

It may not be able to log onto a Windows installation. No worries, just click to continue without logging on. The registry will not be loaded, but most functions will still work, including explorer (which is what you need anyway).
m
0
l
November 9, 2010 10:28:03 PM

I apologize if I offended you. I didn't think you were trying to pass on anything infected or nefarious. I just didn't recognize the name because it is as you have said named only '2005' that threw me off.

I have downloaded the program but have not attempted to use it yet. I am not sure what to expect. Do you have any advice on a course of action? As previously discussed I think all I need to do is replace the \WINDOWS\SYSTEM32\CONFIG\SYSTEM file. Can I simply use the kb307545 with the ERD command prompt utility or is there a better way. I have never done the kb307545 before either.

Thanks for all your input.
m
0
l
November 10, 2010 1:54:14 AM

yzerwing said:
I apologize if I offended you. I didn't think you were trying to pass on anything infected or nefarious. I just didn't recognize the name because it is as you have said named only '2005' that threw me off.




None taken. I saw it as you didn't recognize a file simply named 2005 and were wondering if that was it or not. I can't name it as it really is and should have made that point clear at the very beginning.


Burn it to disc, with a burning program that can burn an ISO image. There are a few free ones out there, Google free ISO burner if you don't already have one. Boot with the CD you make.. It's going to look like Windows is loading but only for a short while.
If will show a box part way through loading that it will show it trying to configure a network connection, you click to skip network configuration. Later it will announce what it found on the drive and will warn you if it could not find a Windows installation (very likely). You click your system drive and click to connect to that drive anyway.

Once it completes loading, a Windows looking screen will be there. You can then use Explorer to move, copy, rename, delete anything in the drive. Here is where you can copy & paste the needed files into the config folder and hope it is enough to get windows to start in safe mode, or to have ERD try to find the installation when booted gain.

If ERD finds your windows install when re-booted after repairs, it also can do a system restore point rollback and you should do it while you can. It is up under system tools, last item on list. (you'll see it).

This thing takes about a 2 minutes and a half to load, so don't quit on it. What you will copy & paste is listed above somewhere. I don't think your registry files exist at all in the config folder, so it will be only copy/paste to put them there and that's it. It sure beats doing all this in DOS mode.

m
0
l
November 10, 2010 5:00:11 AM


Sounds a lot more complicated than the way Hirens MiniXP or a Linux LiveCD would do it, Tig. Surely, it also depends on the presence of system.bak and backups of the others?

m
0
l
November 10, 2010 5:17:06 AM

Saga Lout said:

Sounds a lot more complicated than the way Hirens MiniXP or a Linux LiveCD would do it, Tig. Surely, it also depends on the presence of system.bak and backups of the others?


I dunno... it's just a matter of the two or so minutes it takes to load, then the Explorer is so easy to deal with.
It's something most people are used to and since so little has to be done in this problem to see if it will ever work or not again. I thought it would be a snap, but who knows? He only has to copy 4 files from Windows/repair to the system32/config folder and cross fingers. Fords or Chevy's to me. There again, the config folder could be bad and a copy may not go.


m
0
l
November 10, 2010 10:53:41 AM

tigsounds said:
None taken. I saw it as you didn't recognize a file simply named 2005 and were wondering if that was it or not. I can't name it as it really is and should have made that point clear at the very beginning.


Burn it to disc, with a burning program that can burn an ISO image. There are a few free ones out there, Google free ISO burner if you don't already have one. Boot with the CD you make.. It's going to look like Windows is loading but only for a short while.
If will show a box part way through loading that it will show it trying to configure a network connection, you click to skip network configuration. Later it will announce what it found on the drive and will warn you if it could not find a Windows installation (very likely). You click your system drive and click to connect to that drive anyway.

Once it completes loading, a Windows looking screen will be there. You can then use Explorer to move, copy, rename, delete anything in the drive. Here is where you can copy & paste the needed files into the config folder and hope it is enough to get windows to start in safe mode, or to have ERD try to find the installation when booted gain.

If ERD finds your windows install when re-booted after repairs, it also can do a system restore point rollback and you should do it while you can. It is up under system tools, last item on list. (you'll see it).

This thing takes about a 2 minutes and a half to load, so don't quit on it. What you will copy & paste is listed above somewhere. I don't think your registry files exist at all in the config folder, so it will be only copy/paste to put them there and that's it. It sure beats doing all this in DOS mode.


I do have an ISO burner I used it to make the Ubuntu Disc so I'm good there I just have never even seen ERD before and no zero about it.

So I need to copy the system.bak file to the config folder? Can I navigate to that file the same way I would in Windows so I can copy it?

This is great stuff thanks a lot!
m
0
l
November 10, 2010 8:32:50 PM



The files you need to copy are in Windows/repair folder. They are not as current as the restore points, but should get Windows recognized by ERD. Just use ERD like as if it were Windows running. ERD is very similar to Windows. It has Explorer that works just like Windows Explorer. Just go to the Windows/repair folder, right-click file select Copy, and go to Windows/system32/config and right-click and paste. That's it. If any of the files in the config folder are still there, you can rename them to allow the paste to proceed without over-writing the originals.

Do it for the 4 needed files, restart ERD and see if it recognizes your Windows install now. If it does, click the Windows install in ERD at startup and go straight to the System Tools button and do a restore point rollback.

Restart computer like nothing ever went wrong.

However.... If the Windows install is still not recognized by ERD, there's more.. but let's do this first.
m
0
l
November 11, 2010 12:09:15 AM

Sorry if I seem a bit thick here but I am not seeing the 'windows/repair folder' in explorer.

It starts with the usual tree I open My Computer, I386, system32, config and found where the missing file belongs. To get there I clicked start and explorer and went from there.

But where is windows/repair that holds the file I need to copy to the config folder?

This is all found under the D drive which shows the CD-ROM drive icon. There is no other drive listed. Is that why I can't find the folder I need?

I can't believe I cant figure this out. I feel that it is at my fingertips but I can't reach it.

Thanks
m
0
l
November 11, 2010 1:04:52 AM

Quote:
But where is windows/repair that holds the file I need to copy to the config folder?

This is all found under the D drive which shows the CD-ROM drive icon. There is no other drive listed. Is that why I can't find the folder I need?
The files are in the system hard drive that runs Windows.


EDIT: Woa.. are you saying ERD doesn't even see the C drive?
m
0
l
November 11, 2010 1:41:28 AM

I made some screen-shots of the loading progress of ERD. If the last one is what you see, you have more than registry issues with that drive. It could be that your BIOS isn't set to load the drive, or it needs specific boot drivers (like would have been needed to install Windows).






The dooms-day picture... Explorer doesn't find the hard drive.


m
0
l
November 11, 2010 5:45:50 AM


Now you've gone full cycle all the way back to post #2 when you could see the root of C: while using Ubuntu. Since Ubuntu could mount the hard disk when ERD clearly cannot, why not go back to that point where you will find that the Repair folder is the one in between Registration and Resources in the folder C:\Windows.

m
0
l
November 11, 2010 6:11:42 AM



I agree. All this is getting no-where.
m
0
l
November 11, 2010 10:31:09 AM

Unfortunately Yes I have see the Dooms-day-Picture.

......so your saying go back to the Ubuntu Live disc and find the WINDOWS\repair folder; and then what copy the \WINDOWS\SYSTEM32\CONFIG\SYSTEM file to a flash drive and then transfer it to the config folder? Again I am Ubuntu stupid. I have a minimal experience with it.

Or is it down the BIOS thing you mentioned? What can I do if it needs certain boot drivers that are missing or corrupted?

Thanks guys.

m
0
l
November 11, 2010 3:19:11 PM



We have gone full-circle here.

Since the Ubuntu Live disc has no trouble accessing the drive, it should be used. There are four files to be copied from Windows/repair to windows/system32/config folder. They are named in the M$ article kb/307545. The error of the missing "system" file is the only one you get because it is a dead issue right then and there if it is missing/corrupt. You'll need to explore Google for usage of Ubuntu so you'll know how to copy files from one folder to another.

I have seen that same error many times and it is usually not missing files but rather a problem with disk access, in the boot.ini sending Windows to a wrong or bogus drive to load, thus the error when it can't find anything. Your problem is compounded by way of the Windows CD cannot find the drive either.

Saga Lout and I have tools to deal with these things, and we know how to use those tools. It takes time to lean these things, and this forum is not a proper place for an extend classroom on the use of various utility programs out there.

If you want to salvage the personal files from the drive, you can put it in an external enclosure and copy them out, but the Windows installation is likely lost. Remember, installed programs are lost, so save yourself the time and discouragement of trying to salvage them. Installer files may still be useful.

If we were on a phone call to each other, it could still take hours to remedy the problem. Here on a forum, it takes weeks, which we just don't do in a help/advice/tips forum. You need training such as a course in school where a guided, hands-on situation is available.

I'm sorry Windows XP was not able to be restored to working order in that computer. We have done what we can from here.
m
0
l
November 13, 2010 2:51:12 AM

I struck out with the Ubuntu route as well.

My friend has already agreed to buy and install a new Windows XP OS. I just really wanted to save him that, but it wasn't to be so I guess it's "format C" now.

Thank you both for all your patience and information. I have to say it wasn't a total loss. I did learn a thing or two.
m
0
l
!