Why do I lose Flash when restarting my pc?

cospet

Honorable
Feb 15, 2013
5
0
10,510
I had a Ransomware virus which infected my PC so I restarted in safe mode and put my PC back to a date before the infection. I then did a full scan with eset and every thing seemed fine.

However whenever I need to use a site which requires flash I am told I have to update my flash, which I do and it works until I turn of or reset my PC.

I have tried uninsalling flash with the flash uninstller which I ran as an admin and intalled a fresh flash 11, again I ran it as an admin and I still lose flash when I reset my PC. My Direct x is upto date and I have tried disableing my antivirus while i'm installing flash which makes no difference.

Any ideas how to solve this?

 

seogoat

Distinguished
Jan 2, 2009
384
2
18,865
Try running a malwarebytes scan.

Then reinstall both browser and flash after this if your main problems are with getting flash working in the browser. If you use ie use firefox instead.
 

cospet

Honorable
Feb 15, 2013
5
0
10,510


Thanks, I will try the scan. I have the same problem with both ie and firefox so changing the browser will make no difference