Where did my scrapbooking program go?

I've lost 2 softwear programs after system restore I think? I downloaded them both again but I'm denied access. Please help
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More about where scrapbooking program
  1. A system restore would delete any programs and files you had on the computer since it was new. It sounds like you need to logon using an administrator account, is there another user account you created that you can use to install the programs?
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System Restore Windows XP