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Tom's Hardware > Forum > Storage > NAS/RAID > [Solved] Lacie 2big Network failed. how to recover data

[Solved] Lacie 2big Network failed. how to recover data

Forum Storage : NAS/RAID [Solved] Lacie 2big Network failed. how to recover data

Best answer from evongugg.

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Hello, I'm a first time poster. First real problem I suppose.

My 1 Terabyte Lacie 2Big Network drive failed. It was configured in SAFE (Raid 1) mode.

When powered up the front and rear LEDs turn on, but the drive will not appear on the network; it does not appear on my router's client list, its admin page is inaccessible and pings get no response. The drives inside seem to turn, I not sure of the fan though (seems not).

I have tried several suggestions which I found on the web. Mostly ther are related with power supply failures.
Lacie tech assistance, by my description, also suggested it might be a power supply problem.
I live in Argentina and Lacie won't ship a power supply out here.

Here's what I've tried.
1) Powered the Lacie 2Big from a PC power supply. (Only one drive inside to protect the data on the other)
2) Powered one of the Seagate drives inside from the PC supply and the NAS circuitry from the Lacie supply.
3) Mounted one of the Seagate drives fron the 2Big into a PC and used Explore2fs and Disk Internals linux Reader to get the data off of it.

none of these approaches worked, but Linux Reader is the closest I've come to my data. Thing is the Drive seems to not have my data on it. All I see is Linux partitions and file structure but not my data. I'm not experienced with linux, but I've combed and searched the directories with no luck.

Could the data be encrypted or hidden? The drive had user passwords.
So far I have done the above tests with only one drive mounted because I don't want to jeopardize the other; Will the NAS work with only one drive in it in Raid 1 Mirror Safe mode?

Any suggestions on how to proceed?

Thanks , Christian.

Reply to bakauata
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Best answer

Welcome to the forums!

You can take the remaining drive out of RAID1 and use it alone or you can rebuild the array with a new drive.
See your manual for instructions on how to rebuild the array.

Reply to evongugg

Thank you for your reply.
I am unable to rebuild the array because the actual Lacie casing is what is not working. The individual hard drives are, apparently working properly.
I am therefore trying to mount one of the two drives into a PC and retrieve the data but I can not locate my data.

My question regarding this issue is whether the data is hidden or encrypted by the Lacie firmware.

Thanks again.

Reply to bakauata

Sorry. Probably not encrypted. Find out what the partition type is with GParted LiveCD. Try reading the data with a Ubuntu LiveCD.
Tell us the partition type, like ext3, reiserfs, etc.

Reply to evongugg

I have the same issue with the same drive. I am trying to access it through Linux, and can see nothing but Linux files and folders. Evongugg suggested taking the drive out of RAID1 to use it alone. Can someone explain how to do this? I am using Ububtu installed on VMWare Fusion on my Mac. Also, how would I know the Partition type?

Reply to jbeigh

Please give us the partition layout of the device, a screenshot of Gparted (Partition Editor in System -> Administration) or the output of an "fdisk -l /dev/sdX" command, where /dev/sdX is the name of the detected harddrive, for example /dev/sda or /dev/sdb.

Reply to sub mesa

I think I typed something wrong - please advise:


jason@jason-ubuntu:~$ fdisk -1 /dev/sdb
fdisk: invalid option -- '1'

Usage: fdisk [-b SSZ] [-u] DISK Change partition table
fdisk -l [-b SSZ] [-u] DISK List partition table(s)
fdisk -s PARTITION Give partition size(s) in blocks
fdisk -v Give fdisk version
Here DISK is something like /dev/hdb or /dev/sda
and PARTITION is something like /dev/hda7
-u: give Start and End in sector (instead of cylinder) units
-b 2048: (for certain MO disks) use 2048-byte sectors
jason@jason-ubuntu:~$

Reply to jbeigh

jbeigh, please discuss your issue in one topic, as right now you posted about the same issue in two threads. Please continue in your own thread:

http://www.tomshardware.co.uk/foru [...] _14_0.html

Reply to sub mesa

I had a similar issue running Raid 1 on a Galaxy MGB (piece of junk) which died. The drives were OK though. When i took the drives out and placed them in my PC I could see them in device manager but they weren't visible in my computer. I searched the web for anyone who had a similar problem and didn't find much but i did find this site and thought i would share my experience in hope it may help someone. I'm not a tech whiz and know nothing about linux so i was willing to pay for a solution. I ended up finding and using a program called UFS Explorer version 3 ( http://ufsexplorer.com/download.php ) . It gave me access to all of my files and allowed me to copy and paste all the data. For the headaches it saved me i thought it was very reasonably priced.

Reply to gruanc
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