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USB External Storage

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October 16, 2009 9:11:16 PM

Have a WD external USB harddrive that has quit working. The dial lights up and I hear it spinning, but 3 different computers will not recognize it. Any idea how I can retrieve the information on it without using a very expensive service?

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October 16, 2009 10:07:06 PM

What hard drive?
Does it have a normal 3.5 hard drive inside that can be removed and installed in a PC?
I am not sure if that would work since I don't know what is stopping it from being recognized. Have to find out if the problem is the HD itself or something else.
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October 17, 2009 2:04:49 PM

rockyjohn said:
What hard drive?
Does it have a normal 3.5 hard drive inside that can be removed and installed in a PC?
I am not sure if that would work since I don't know what is stopping it from being recognized. Have to find out if the problem is the HD itself or something else.


It's a completely enclosed drive that connects to the computer w/usb. I would probably need a blow torch to open it. Thanks for replying.
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October 17, 2009 4:25:44 PM

Did you try/use a different USB cable when trying different PCs?
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October 18, 2009 2:08:43 PM

Yes. I tried different cables and different USB ports, as well as different computers. It may be a lost cause---but I'm not ready to give up yet. Appreciate your help!
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October 18, 2009 2:22:09 PM

Since no one else has jumped in here, have you tried googling "external drive not recognized"?

I just did an got over 10 pages of hits. Looked at two and they quickly moved into disccussing different conditions that I don't know if they apply to you. So you might give it a try and see if any are on target.
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