USB External Storage

[Machinepro]

Have a WD external USB harddrive that has quit working. The dial lights up and I hear it spinning, but 3 different computers will not recognize it. Any idea how I can retrieve the information on it without using a very expensive service?

 

[rockyjohn]

What hard drive?
Does it have a normal 3.5 hard drive inside that can be removed and installed in a PC?
I am not sure if that would work since I don't know what is stopping it from being recognized. Have to find out if the problem is the HD itself or something else.

 

[Machinepro]

What hard drive?
Does it have a normal 3.5 hard drive inside that can be removed and installed in a PC?
I am not sure if that would work since I don't know what is stopping it from being recognized. Have to find out if the problem is the HD itself or something else.

It's a completely enclosed drive that connects to the computer w/usb. I would probably need a blow torch to open it. Thanks for replying.

 

[rockyjohn]

Did you try/use a different USB cable when trying different PCs?

 

[Machinepro]

Yes. I tried different cables and different USB ports, as well as different computers. It may be a lost cause---but I'm not ready to give up yet. Appreciate your help!

 

[rockyjohn]

Since no one else has jumped in here, have you tried googling "external drive not recognized"?

I just did an got over 10 pages of hits. Looked at two and they quickly moved into disccussing different conditions that I don't know if they apply to you. So you might give it a try and see if any are on target.