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Raid 0 atapi incompatible

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October 18, 2009 3:47:20 AM

I had set up an Asus P6T Deluxe V2 as a Raid 0 system using two WD 500GB drives - Windows 7 RC 64 bit. The rig had been working for about 4 months when I got the bright idea to change out the stock i7 CPU cooler with a Xigmatek Dark Knight heat pipe. Of course this meant removing the MB so that I could install the back plate that helps support the heat pipe assembly.
After plugging everything back in and booting up I realized that the BIOS had gone back to factory defaults and, of course, would not finish the process. I went in and changed the storage configuration back to RAID and tried to boot up again. It auto-detected the DVD drive on SATA port 1, one of the hard drives on SATA port 5 but I noticed that when it got to "Auto Detecting SATA Port 6" it hung up for about 30 seconds before going to the Intel Matrix Storage (RAID) Manager screen. There I get the message that the RAID Status is "Failed" and that there is only one 500GB(+/-) member disk. If I let the system try and continue on I end up with the message that the disk on port 6 is "ATAPI incompatable".
I would have sworn that I installed the SATA cables back exactly in the original ports but I went ahead and switched the port 5 & 6 cables (the only ones that I could have gotten backwards) to see if that would work. No such luck. Now it would hang as it was detecting port 5 for about 30 seconds and I would end up getting the same messages in the Intel Matrix Controller as above. I switched around the power cable ends as well and there doesn't seem to be a problem with that.
I saw a post here about someone that had a similar problem on a new build and the solution seemed to be setting the BIOS to factory defaults and changing back to RAID. I tried that but to no avail. Somewhere else I read that the CMOS might need to be reset. I used the jumper on the MB to do that but it did not work either (other than setting my dates back to Jan, 01, 2002). I then proceeded to flash the BIOS with the latest one from the Asus website - another suggestion I read about - but that did not work either.
Any help would be greatly appreciated as I am about to go and get a 1TB drive, install Win7 on it, and reformat the 500GB drives as I doubt that there will be any files that I can salvage from them. At least they will be good backup drives...
a b G Storage
October 18, 2009 4:21:11 PM

Have you tried enabling the RAID Option ROM,
and selecting it during POST?

In your motherboard User Manual, see heading:
"Intel Matrix Storage Manager option ROM utility":

CNTL-I during POST should run that utility.


You said that your BIOS settings reverted to factory defaults:
those defaults probably disable that IMSM option ROM utility.


MRFS
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a b G Storage
October 18, 2009 4:31:53 PM

On closer examination of your User Manual,
it appears that the option ROM utility
is enabled automatically when RAID is selected.

In that case, you still should try CNTL-I
to run that option ROM utility during POST:
it should tell you if it can detect
the HDDs cabled to the main SATA ports.


See your User Manual for further details
(Page 4-46 in the version I downloaded
several weeks ago for that motherboard):

"Intel Matrix Storage Manager option ROM utility"


MRFS
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a b G Storage
October 18, 2009 4:37:51 PM




MRFS
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October 19, 2009 12:43:00 AM

Thanks for the reply.
I had tried that but it shows the same info as the initial Matrix Manager screen (other than now allowing you to create, delete, reset the RAID volume) - after pressing CNTL-I the RAID volume is shown as 931.5GB in size but there is only one 465.7GB physical disk indicated as a member disk on port 4. The other disk does not show up. Could this be related to the message I get later on saying that the second disk is ATAPI incompatible?

MRFS said:
On closer examination of your User Manual,
it appears that the option ROM utility
is enabled automatically when RAID is selected.

In that case, you still should try CNTL-I
to run that option ROM utility during POST:
it should tell you if it can detect
the HDDs cabled to the main SATA ports.


See your User Manual for further details
(Page 4-46 in the version I downloaded
several weeks ago for that motherboard):

"Intel Matrix Storage Manager option ROM utility"


MRFS

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!