Windows xp restarts without warning when connected to the internet and

arnab_th

Distinguished
Oct 25, 2010
1
0
18,510
Hello,
I am encountering a strange problem of my windows xp restarting without warning, all suddenly,
in the middle of a working session, mostly when connected to the internet. This is 8 out of 10 times it so happens.

The other two times were just once when I was installing a heavy multimedia software and the other one was
when I was trying to play an flv player locally in a browser to check its functioning.
(please do not take the count literally, its just a comparison)


I read somewhere and so after working the same as below from the control panel
Control Panel - Performance and Maintenance - system - Startup and Recovery - settings - system failure - Automatically Restart

I get a blue screen after this crash/shutdown giving me a report of the issue.Without doing this no bluescreens, just sudden restarts
take place .


I am attaching a text file which reads exactly what these blue screen reports were at each different shutdown occasions.I exactly
cant recall which of these are specifically "not internet related" shutdown reports, though there were just two.


I have some eventviwer screenshots and can provide them should they be needed further.


I have a purchased version of kaspersky antivirus, regularly updated, and after repeated full system scans it reports nothing abnormal.

what is really wrong here?? Please advise.

----------------------------------------------------------------------------------------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage
to your computer

MEMORY_MANAGEMENT

If this is the first time you've seen this stop error screen,
restart your computer.If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options , and then
select safe mode.

Technical information:

*** STOp: 0x0000001A (0x00041284, 0x0546E001, 0x00002F8A, 0xC0883000)

Beginning dumpof physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
----------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage
to your computer

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer.If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options , and then
select safe mode.

Technical information:

*** STOp: 0x0000000A (0x000000F5, 0x0000001C, 0x00000000, 0x80502210)

Beginning dumpof physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
----------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage
to your computer

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer.If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options , and then
select safe mode.

Technical information:

*** STOp: 0x0000004D0 (0x000000F5, 0x0000001C, 0x00000000, 0x80502648)

Beginning dumpof physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.

-----------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage
to your computer

The problem seems to be caused by the following file: win32k.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen,
restart your computer.If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options , and then
select safe mode.

Technical information:

*** STOp: 0x00000050 (0xC447027D, 0x0000001, 0xBF81011E, 0x00000000)
*** win32k.sys - Address BF81011E base at BF800000, Datestamp 41107f7a

Beginning dumpof physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.

-------------------------------------------------------------------------------

A problem has been detected and windows has been shut down to prevent damage
to your computer

If this is the first time you've seen this stop error screen,
restart your computer.If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software.Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options , and then
select safe mode.

Technical information:

*** STOp: 0x0000008E (0xC0000005, 0xEB2B7202, 0xB7C2CA0, 0x00000000)
*** klif.sys - Address EB2B7202 base at EB283000, Datestamp 4afabec5

Beginning dumpof physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
--------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------------------------------------------------------
Thanks in advance
 
well, you did not list the hardware, which might turn out to be helpful...
Do the repair install using the windows XP disk. The directions are located in this forum, fourth post from the top.
First delete any new drivers or programs which you recently installed.
1. Delete all free security downloads, such as spy ware sweepers, registry repair tools, and delete current security programs.
2. Erase free programs, such as media players, games, or other junk software that you might have installed.
3. after doing the repair install, Reload from scratch your professional all in one security program, with the firewall turned off. restart the computer, then turn the firewall back on.
4. Avoid in the future free players, game downloads, free security downloads or free scans of your system. Stop loading free junk software into your system.