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  • Virus
  • Windows XP
Last response: in Windows XP
October 26, 2010 6:44:30 AM

I got a virus on acer laptop, yesterday. I thought the anti virus software had repaired it and turned it off. When i turned it on today i can get to the first stage where they ask for power on password but then the screen goes black. can i wipe the computer or fix it without being able to turn i on fully.
I have tried safe mode and the same thing happened.

More about : virus

October 26, 2010 7:50:48 AM

You need to get your xp cd out and reboot off the cd and then do a format, if that is what you are looking for.

However I would first uinstall the current anti virus you have and install nod32, update nod 32, then make its settings like this:

then scan with it.

then download and install Malwarebytes

and update it and then scan with that also.

after that pc should be clean, if not then look at format and reinstall.