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Audio is all gray!!

Forum CPU & Components : Sound Cards - Audio is all gray!!

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hey guys, my volume wont work!!!

i have here below a two screen shots so it will be easier for you to understand what i'm talking about.

http://img28.picoodle.com/img/img28/3/8/10/f_1m_d235535.jpg
http://img29.picoodle.com/img/img29/3/8/9/f_2m_e610b2e.jpg

is there anyone i can fix that??

heres my computer info. please help!


Quote :

Computer Profile Summary
Computer Name: Dang (in WORKGROUP)
Profile Date: Sunday, August 10, 2008 9:19:32 PM
Advisor Version: 7.2x
Windows Logon: Administrator


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional (build 2600) HP Pavilion 04 P8627A-ABA 742c 70000RE101IMPER
System Serial Number: MX225A3285 NA700
Enclosure Type: Other
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
512 kilobyte tertiary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 05/28/2002
Drives Memory Modules c,d
80.01 Gigabytes Usable Hard Drive Capacity
69.79 Gigabytes Hard Drive Free Space

CyberDrv CW058D CD-R/RW [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8160B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800AB-22CBA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAA51295303, rev 04.07B04, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'J5G3' has 256 MB
Slot 'J5G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 74.78 GB 67.11 GB free
d: (NTFS on drive 0) 5.23 GB 2.68 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/10/2008 8:57:37 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP D5259A [Monitor] (15.7"vis, s/n th03706753, September 2000)
Bus Adapters Multimedia
Standard Universal PCI to USB Host Controller (3x) (MCI) CD Audio (2x)
IMA ADPCM Audio CODEC
Microsoft ADPCM Audio CODEC
Microsoft Audio Compression Manager
Multimedia Audio Controller
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:40:2B:29:31:6D

Networking Dns Server: 192.168.1.1
OHCI Compliant IEEE 1394 Host Controller
Enhanced Mulmedia PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 07/08/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q311967 - Unrated (details...)
Q315000 - Unrated (details...)
Q318138 - Unrated (details...)
Q318202 - Unrated (details...)
Q318203 - Unrated (details...)
Q320920 - Unrated (details...)
Q323172 - Unrated (details...)
Q324380 - Moderate (details...)
Q328940 - Unrated (details...)
Q329048 - Unrated (details...)
Q329115 - Unrated (details...)
Q329170 - Unrated (details...)
Q329390 - Unrated (details...)
Q329834 - Critical (details...)
Q810577 - Unrated (details...)
Q810833 - Low (details...)
Q814078 - Unrated (details...)
Q815021 - Unrated (details...)
Q819696 - Unrated (details...)
Q823182 - Unrated (details...)
Q823353 - Moderate (details...)
Q823559 - Unrated (details...)
Q823718 - Unrated (details...)
Q823980 - Unrated (details...)
Q824105 - Unrated (details...)
Q825119 - Unrated (details...)
Q828035 - Unrated (details...)
Q828741 - Critical (details...)
Q833987 - Critical (details...)
Q835732 - Critical (details...)
Q837001 - Important (details...)
Q839643 - Moderate (details...)
Q839645 - Important (details...)
Q840315 - Critical (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873376 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Windows XP
SP2
MSI30-KB884016 on 7/31/2008 (details...)
SP3
KB893803V2 on 8/1/2008 (details...)
No details available


Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 07/08/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Adobe Systems - Adobe Photoshop CS 1111-1111-1111-1111-1111-1111
Belarc - Advisor 674c8736
Microsoft - Internet Explorer 55274-640-0000356-23329 (Key: FCKGW-RHQQ2-YXRKT-8TG6W-2B7Q8)
Microsoft - WebFldrs XP 12345-111-1111111-56287
Microsoft - Windows XP Professional 55274-640-0000356-23329 (Key: FCKGW-RHQQ2-YXRKT-8TG6W-2B7Q8)

Software Versions (mouse over * for details, click * for location) [Back to Top]
AC3Filter *
Adobe ImageReady (tm) CS Version 8.0x117 *
Adobe Photoshop CS CS *
Alexander Roshal - WinRAR Version 3.80.3.0 *
Apple Inc. - QuickTime QuickTime 7.2 *
Apple Software Update Version 2.0.0.21 *
Belarc, Inc. - Advisor Version 7.2x *
BitTorrent, Inc. - µTorrent Version 1.8.0.11564 *
Blizzard Entertainment - Starcraft Uninstaller Version 1.05 *
Blizzard Entertainment - Starcraft Version 1.02 *
Blizzard Entertainment - StarCraft Version 1.15.2 *
Cinematronics - 3D Pinball Version 5.1.2600.0 *
Gabest - Media Player Classic Version 6, 4, 9, 1 *
GSpot Codec Information Appliance Version 2, 7, 0, 1 *
Haali Muxer *
Intel(R) Common User Interface Version 7.0.0.4342 *
Ipswitch, Inc. 10 Maguire Road - Suite 220 Lexington, MA 02421 - WS_FTP Pro Version 9,0,1,0 *
Macromedia Extension Manager Version 1.7.240 *
Macromedia Flash Version 8, 0, 0, 478 *
Macromedia, Inc. - Flash 8 Video Encoder Version 1.0.0.136 *
Macromedia, Inc. - Shockwave Flash Version 8,0,22,0 *
MediaInfo *
Microsoft (r) Windows Script Host Version 5.6.0.6626 * Microsoft Corporation - DirectShow DirectX 10.0 *
Microsoft Corporation - IMAPI Module Version 1, 0, 0, 2 *
Microsoft Corporation - Internet Explorer Version 6.00.2600.0000 *
Microsoft Corporation - Messenger Version 4.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 1.1.2427.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Open Database Connectivity Version 3.520.7713.0 *
Microsoft Windows Media Player Version 6.4.09.1120 *
Microsoft(R) MSN (R) Communications System Version 6.10.0016.1624 *
Microsoft(R) Windows Media Player Version 8.00.00.4477 *
Microsoft® .NET Framework Version 2.0.50727.42 *
MONOGRAM Multimedia, s.r.o. - DSConfig Version 1.0.0.1 *
Mozilla Corporation - Firefox Version 3.0.1 *
Realtek Sound Manager Version 5, 1, 0, 59 *
Setup/Uninstall *
StatsReader Version 2, 1, 0, 0 *
Sun Microsystems, Inc. - Java(TM) Platform SE 6 U7 Version 6.0.70.6 *
System Level Service Utilty Version 2.41.0.1 *
VobSubStrip *
ypops *

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- 0 +

1) Go to your motherboard manufacturer's website (or your sound card manufacturer's website if you're using a PCI sound card) and download the latest sound drivers for your operating system.

2) Install drivers.

3) Profit.

Reply to Kraynor
- 0 +

go to hp's web site, they have all the drivers you need for the computer considering it is an hp

Reply to daft
Tom's Hardware > Forum > CPU & Components > Sound Cards > Audio is all gray!!
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