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Computer Rig Troubleshooting

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Ok so, I've completed building my computer and my friends computer and was wondering if I could get help on 2 problems that have risen.

Here are the specs for both:


COMP A
=======

Intel 6600 2.4Gh Quad Core
Gigabyte EP45-Ds3R
XFX 8800 GTS Alpha Dog
2x2gb 6400 DDR2 Mushkin Ram
Seasonic 650W powersupply
Scythe Mugen CPU Cooler
Antec P182
LG Sata Dvd Writer
Seagate 500Gb SataII 32mb cache
Windows XP Home 32bit



COMP B
=======

Intel 6600 2.4Gh Quad Core
EVGA 780i Tri Sli
XFX 8800 GTS Alpha Dog
2x2gb 6400 DDR2 Mushkin Ram
OCZ 650W powersupply
Antec 900
LG Sata Dvd Writer
Seagate 500Gb SataII 32mb cache
Windows XP Home 32bit



Ok so both computers posted fine and ran well the first time loaded up. However an issue has popped up with both of them. Lets start with CompA, my computer.

The problem with this one is simple, freezing, randomly too. It first froze when I was trying to format the drive, it got stuck on 0% for about 20 minutes. I reset it and tried again. Got all the way past xp installation and all driver installations without any trouble. Played COD4 for about an hour or two the first night, then shut it down for the night. The next day when I started it up it froze at the black screen right prior to xp logging in. Reset it, and it froze again, this time at the gigabyte loading screen.Third time I got all the way into windows, and then 5 min later it froze. As I was building my friends computer I continously checked it, it definetly is random, although freezing that the gigabyte screen seems to happen at least once per load up. It even froze once when the screen went to sleep. To say the least I am not happy with this problem lol. I am thinking that the bios needs to be updated, seems far to random to be a hardware issue right?



On to computer two now, my friends computer. I told my friend that there were issues with the 780i chipset from the get go, and he still was pretty adament on getting SLI, and now it looks like I am paying the price for it. I haven't done much research on this yet, but I know there is information out there on it as it seems to be a pretty common issue, but I thought I might as well include it. I am getting the nvgts.sys BSOD message. Usually when I load up or shutdown the computer. From what I have read I see that it is an issue with Raid setup and optical drives. Well theres no raid, but this comp is running both it's hard drive and dvd burner in SATA. Does anyone know if there is a clear solution to this problem yet, or another work around to not having it BSOD. I did not have time to try and uninstall any drivers last night, mostly because it kept BSOD on me when i tried to get into windows. So I will have to try that later today. If the work around is getting rid of the optical drives, do I only have to switch the burner to IDE, or the harddrive as well?


Oh one more thing, my friends comp is only showing 2.75Gb of ram, where as mine is showing like 3.75 ( what ever max for 32 bit is ). I am assuming this is a hardware problem. Is it possible the ram is just installed wrong or could one stick be defective?

Anyways, thanks for any help.

- Paul

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Try flashing both motherboards with the latest drivers using a CD or a USB Flash drive.

Reply to pcgamer12

test your memory

Reply to Groo

yes i already plan on flashing the gigabyte board, the evga board i think there is a temp fix for this bug on there site.

As far as the memory goes, test it in what way, how?

Reply to Paulm08

Yes computer A (the one with the random lockups) sounds like a RAM problem. As groo said, download memtest86, you can get it for a bootable floppy or CD. Boot it and run it overnight. Yes you should run it that long, sometimes it takes awhile before errors start accumulating. I have seen memtest pass a full 9 passes (not tests, passes) before it begins to error.

As for computer B, it's hard to say. Recently nVidia fixed (with a BIOS update) a problem where if the CPU/MB were overclocked (not sure if it happened at stock speeds) it would corrupt the HDD. Funny how they went through all this with the 680i, and now the 780i/790i has the same problem. Now this sort of thing is permanent, it's not like it would BSOD and then load up perfectly the next time, but you never know. So it's not likely that, though flashing it with the latest BIOS couldn't hurt.

Hope some of this helps.

------------------------------ Don't go away mad, just go away!
Reply to techgeek

i updated the bios for my comp and that seemed to fix my issues. As for the other comp there is a beta fix out for it that is aparently based off 790i's drivers for Sata devices.
So I tried that and it seemed to fix the problem for now atleast. My friend and I were trying to fix his ram still though which is only showing 2.25gb instead of the max for 32 bit operating system. At first I thought it was defective but then found something that mentioned how to fix this issue. Unfortunatly I didn't bookmark the page. All I remember is that the suggested fix had something to do with chaning something in the bios.

I will get him to run mem test on his computer today, and continue to look for the fix for this. If anyone knows how to fix it off hand thatd be great.

Reply to Paulm08

There should be an option for: Memory Remap Function, or something similar sounding in the BIOS. Toggle this to the other option (whatever it's set to, change it to the other).

Hope that helps.

Glad to hear that you are sorting out some of your problems.


Message edited by techgeek on 06-25-2008 at 06:18:03 PM
------------------------------ Don't go away mad, just go away!
Reply to techgeek

aight ill try that out tonight, thanks for all the help guys.

On an unrelated matter, I am thinking of overclocking my Q6600 tonight, and it would be the first time I have overclocked a processor. Im at 2.4 Ghz atm, my question is, is it really worth it to try and overclock to like around 3.0.

I already bought a replacement for my stock cpu fan, but i dont ever really plan on going water cooling. So will the difference in speed be that noticeable?

Reply to Paulm08

I have the Q6600 G0 on a P5W DH Deluxe (975X chipset) and I've hit 3.0GHz easily. I just took my FSB from 1066 to 1333, with no extra voltage needed. It is Prime95, and OCCT stable. Prime was run for about 16 hours. I can't seem to get much higher because it appears to be a limitation of my older motherboard. I think the power regulating circuitry just can't handle the load put on it when I overclock further. I know it has more FSB, because I can taking it up to 370 comfortably when I was using a E6700. I was thinking of laying down for a P5Q Deluxe and squeeze a bit more from my G0. I am also using a TRUE.

So to your question, I think it's absolutely worth it to overclock to 3.0GHz. Having a Quad core is great for multithreaded apps, but having clockspeed for those apps that aren't is great too. Just be sure to use a good aftermarket cooler to keep your temps down.

------------------------------ Don't go away mad, just go away!
Reply to techgeek

hmm ya I think I will, I got it to around 2.7 yesterday just by fooling around for a few minutes with it. For now though I think im going to wait until I get it fully stable. Because it doesn't seem to be working the way it should yet. I tried to do the torture test in prime 95 and it ran for 1 min then stopped saying there were hardware issues. So something in my comp def isn't working right yet. I'm thinking it could be my ram. When i use gigabytes easytune6, which seems to be there version of CPU ID, and I goto the memory tab, the application crashes. What could this be an indication of?

Stability and smoothness of an operating system was my top concern when I decided to go with this system and I kind of wish I hadn't gone with a new chipset, there doesn't seem to be much support for it. I've also had one or two random freezes, although not as many as before I updated the bios.

Have any tips for making a system more stable and tracking down problems?

Reply to Paulm08

If your still having problems, you really need to run memtest86. I think you've got some bad RAM. Here is the link for the download:

http://www.memtest.org/#downiso

That will take you to the download page. Just download the latest version (2.01) ISO in zip format. Then unzip it and burn it to a CD. Boot from it and let it run. Let it go overnight.

Another thing you can check is memory voltage. Check Mushkins website for the required voltage for your RAM. Then go into the BIOS and set it to that manually. It was a few years ago I remember certain Giga-Byte boards would undervolt high speed DDR2 when left on Auto. Anyway, just something to check, it may be fine.

------------------------------ Don't go away mad, just go away!
Reply to techgeek
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