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Should I be mad about this?

Forum Graphic & Displays : Graphics Cards - Should I be mad about this?

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will321   07-12-2008 at 08:08:35 PM

Hello,
I have had some trouble recently with my Dell Inspiron 9400.

Part of the problem had to do with my video card, which was a 256MB NVIDIA GeForce Go 7900 GS.

I had to send the computer in.

They replaced the card with a 256 MB ATI Radeon Mobility x1400.

I believe I paid extra for the NVIDIA when I purchased the system.

Is Dell trying to pull a fast one on me or should I not care? I really can't determine if there is a significant difference between the two, other than that most threads that I have read seem to push people towards NVIDIA over ATI in general.

Many thanks for any input.

Will

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dagger   07-12-2008 at 08:18:36 PM
- 0 +

Yes, there is a significant difference. They replaced your card with a much slower one. Probably didn't do it on purpose though, just grabbed whatever is on hand, thinking that most people can't tell the difference between one "256mb" card and another. Might as well call them and pretend to be angry, you might get a better card in return.

------------------------------ Q6600@3.6ghz, GA-EX38-DS4 motherboard, 8gb 800mhz ddr2 4-3-3-12, 8800GTS(g92)@780mhz, 1TB + 1.5TB hdds, 850watt psu
 Reply to dagger
will321   07-12-2008 at 08:32:28 PM
- 0 +

Thank you for your reply.

Is there a site that you know of that will provide me with the essential differences between the cards so that I may present as strong a case as possible for replacement when I call them?

Thanks again.

Message quoted 1 times
Reply to will321
dirtmountain   07-12-2008 at 08:36:37 PM
- 0 +

http://www.tomshardware.com/review [...] 965-6.html
and yes you should be angry, that's a significant lowering of graphic ability.

Reply to dirtmountain
radguy   07-12-2008 at 08:43:49 PM
- 0 +

I would definitly call them and I would be really pissed off. A Go 7900 GS is much much greater in performance than a mobility x1400.

Reply to radguy
will321   07-12-2008 at 08:50:09 PM
- 0 +

I am going to rip them a bit, for sure.

Thanks for everyone's help.

Here is a site which compares the two (still open to any suggestions if anyone knows of any better...)

http://www.notebookcheck.net/NVIDI [...] 133.0.html
vs.
http://www.notebookcheck.net/ATI-M [...] 165.0.html

Reply to will321
orangegator   07-12-2008 at 08:55:10 PM
- 0 +

will321 wrote :

Thank you for your reply.

Is there a site that you know of that will provide me with the essential differences between the cards so that I may present as strong a case as possible for replacement when I call them?

Thanks again.



Yeah, I'd be very pissed. The Go 7900GS is about 3x faster than the x1400. Here's a website that compares mobile video cards.
http://www.notebookcheck.net/Compa [...] .130.0.html

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