Tom's Hardware > Forum > Motherboards & Memory > Memory > Corsair XMS2 DDR2 error.

Corsair XMS2 DDR2 error.

Forum Motherboards & Memory : Memory - Corsair XMS2 DDR2 error.

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Ask the community Add a reply
Word :    Username :           
 
johncarter0000   09-09-2008 at 03:34:38 PM

Hello,

My system kept on crashing these days. So I ran the Memory Diagnostics Tools in Vista. I was told that my memory has problems. Then I switched two new sticks into the system (Corsair Value rams DDR2 667), as a result, the error is gone now.

So my questi(on is this: so is it safe to say that my old memory has problems (using Vista's Memory Diagnostics Tools)?

If so, how do I get RMA number from Corsair? Do I have to email/call thier support team?

My memory sticks in question: Corsair XMS2-6400 2 gb kit.

Thank you

Add a reply
Sponsored Links
Register or log in to remove.
outlw6669   09-09-2008 at 03:55:06 PM
- 0 +

Corsair's Warranty Page

If replacing the RAM fixed your problems, they probably need to be RMAed.
Just to be sure, reinstall the RAM, check that the voltage, speed and timings are correct in the BIOS and retest with Memtest 86+. If you can pass a full test, your RAM is probably fine.

------------------------------ If the automobile had followed the same development cycle as the computer, a Rolls-Royce today would cost $100, get a million miles to the gallon, and explode once a year, killing everyone inside.
PSA
 Reply to outlw6669
johncarter0000   09-09-2008 at 04:12:57 PM
- 0 +

Thanks OutLw6669, everything was set to auto (voltage, timing etc in the bios), is that ok?

Reply to johncarter0000
jamesgoddard   09-09-2008 at 04:30:53 PM
- 0 +

The XMS may need extra voltage to run OK - try 2.1 volts and re-test

Reply to jamesgoddard
johncarter0000   09-09-2008 at 04:38:09 PM
- 0 +

I just tried 2.1 v. Same error message. How do I get the RMA#?

Thanks

Reply to johncarter0000
mikeynavy1976   09-09-2008 at 05:19:08 PM
- 0 +

While you may have set 2.1V in the BIOS what does the actual voltage in Windows say (i.e. using HW Monitor). You probably have Vdrop causing it to be lower. Also, what timing values have you set? Make sure those are set to spec in the BIOS as well. As far as getting and RMA just call Corsair. They seem to have a good technical support department.

Reply to mikeynavy1976
XMSYellowbeard   09-10-2008 at 07:18:29 PM
- 0 +

Can you list your complete system specifcations, ALL info from the stickers on your memory, and ALL settings you have made in the bios for RAM, CPU, voltages.

------------------------------ Official Corsair Tech Support. If You Need Help, Just Ask.
 Reply to XMSYellowbeard
gamerk316   09-10-2008 at 08:44:00 PM
- 0 +

...Anyone notice A LOT of corsair sticks are going bad? I frequent a few forums, and subjectivly, it looks like Corsair might have some issues...

Reply to gamerk316
XMSYellowbeard   09-10-2008 at 08:57:07 PM
- 0 +

If you look at the amount of people buying Corsair, then no the failure rate is not high. It only seems so because of 2 things;

1. Most people in forums are posting about issues so the perception of a high problem rate is skewed and.....

2. We have a huge amount of memory out there so, even with a low failure rate, we appear to have more issues than other companies.

------------------------------ Official Corsair Tech Support. If You Need Help, Just Ask.
 Reply to XMSYellowbeard
johncarter0000   09-11-2008 at 06:13:35 PM
- 0 +

I have to agree with XMS. My other set of Corsair is working fine.

Anyways, I've already shipped the RAM to Corsair for replacement. I did a number of memory tests on that set (including memtest86+), and it seems like the RAM is faulty (first I left everything at default, then I tried to adjust a few settings).

My system is: E6600, Asus P5W DH Deluxe
1900XTX, Antec Trio PSU 550W

Reply to johncarter0000
XMSYellowbeard   09-12-2008 at 10:20:26 PM
- 0 +

Please let us know if the RMA solves your issue. If so, sorry you got a bad set.

------------------------------ Official Corsair Tech Support. If You Need Help, Just Ask.
 Reply to XMSYellowbeard
johncarter0000   09-29-2008 at 02:39:32 PM
- 0 +

Got a new set from Corsair, the RAM is working fine now. Thank you.

The service was excellent.

Reply to johncarter0000
Ask the community Add a reply
Tom's Hardware > Forum > Motherboards & Memory > Memory > Corsair XMS2 DDR2 error.
Go to:

There are 692 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.294 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them
How do I win badges?