Newegg Return Policy on Monitors?

This is Neweggs monitor return policy:

[LCD Monitor] Limited Non-Refundable 30-Day Return Policy

* Return for refund within: non-refundable
* Return for replacement within: 30 days
* There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.

This is our detailed [LCD Monitor] Limited Non-Refundable 30-Day Return Policy. Products that state "This item is covered by Newegg.com's Non-Refundable 30-Day Return Policy", or items labeled as “Non-refundable” (or similar labeling) must be returned to Newegg.com within 30 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same item.

Newegg.com sells many products such as Notebooks and Monitors that feature LCD (Liquid Crystal Display) screens. Newegg.com adheres to the dead-pixel policy that is observed by the majority of our manufacturers. In order to declare any product with an LCD screen "defective" and eligible for replacement or refund through any applicable Newegg.com Return Policy, there must be a minimum of 8 (eight) dead LCD pixels.



I am thinking about buying a monitor from them but this scares me. Does this mean I cannot get me money back unless there is more then 8 dead pixels?

What if I get the monitor and I'm just not satisfied with the picture? or the Contrast? or the viewing angle?

Can I send it back for a refund?

I was looking through the reviews, and people were saying that they had returned some because of the "no signal problem" which I guess acer has been known for.

What if I get the "no signal problem"? Can I get a refund?


Thanks guys

So, if I get this monitor and there is 1 dead pixel right in the center of the screen, i can't return it?

That doesn't seem right...

Maybe I can return it and they send me the same model, just not refund?

What is a brick and mortor store?