I have no major complaints with the build quality of the machines but the post sales service is dire. I had to involve BBC radio before I got anything done and they STILL screwed up. Full details of the episode are on:

www.junction24.btinternet.co.uk/Dell_Computers.htm

You have been warned!

well all i got to say is there computers r damn sturdy. I got a P1-166 about 5 years ago(32 mb pc 66 ram, 2 mb video, etc), and up until last year i was running win ME, w/ only a 32mb upgrade, and never reformating(actuall;y it was my parents computer) I inherited it when they got a new old computer. Installed linux. Leave on 24/7. It has very nice cooling. The only bad thing is that it didnt come w/ a modem.
I wouldnt buy a dell now, mainly becuz they (and gateway) only sell intel, and the fact that they cost so much.


The only one with a true post count!

What is post sale service? Are you talking about tech support? Your link doesn't work.

I would say it's a toss up. If you get unlucky then you'll be talking to the $7/hr dummy who doesn't know anything that isn't in the manual they ship to you. If you get lucky you'll get a real tech. I had this problem for some reason where my modem just wouldn't work. I called tech support and the guy spent 6 hours with me on the phone trouble shooting everything known to man. From hardware to software we dissected the machine. It finally started to work again although we still don't know what the problem was. I reinstalled windows though and I haven't had that problem since. Nonetheless they're pretty damn good when you get the right person.

Of course you do pay for it. I paid $3000USD for that machine so I better get that kind of help. I would never do that again though since there is nothing they can tell me that I can't figure out by myself or through this forum. Besides that, the money spent is so extreme compared to what you spend if you build a PC yourself. If worst came to worst you could buy a new PC and still be ahead.

<font color=red>God</font color=red> <font color=blue>Bless</font color=blue> <font color=red>America!</font color=red>

Yea I have a dell. If I had more time I would build my own. I wish I could have goten a higher quality company to make my computer but We got 10% of the normal dell price because of epp and my Mom's company paid for the remaining half, so I 'm satisfied with what I paid for.

Funny that this post popped back up. A couple days ago I started getting e-mails from Dell regarding my supposed request for tech support. I then have been getting an e-mail regarding that or a survey regarding how their service was. Funny part about the whole thing is that I never asked for tech support, and my warranty expired last year. If I get another e-mail tommorrow I'll call them up and hopefully get them to stop spamming me.

<font color=red>God</font color=red> <font color=blue>Bless</font color=blue> <font color=red>America!</font color=red>

i've built my own for a l;ong time, and wioth the exception of an HP box with an asus mobo that's still ticking after 2.5 years, i'll never touch an OEM again.