Cd dvd not detected

trying to burn a cd but drive is not detected. Using a memorex external cd/dvd recorder because my internal driver is damaged. I have had this external drive for over two years and it has worked without any problems. Now, all of a sudden it does not detect any videos or cd's. It would not even detect the installation CD. I tried uninstalling and reinstalling using the Device Manager. Still nothing. I checked all the connections. Everything checks out. Don't know what else to do.
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More about detected
  1. first, try to figure out where is the problem , the PC or the recorder, just take the memorex external cd/dvd recorder to work on another PC , and see what happens then....

    maybe just some setting peoblems or the compatibility trouble... good luck ...
  2. First, follow this guide to delete the upper and lower filters.

    If that doesn't solve it, run this fixit scan.
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