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Blu-ray wont' see any disks

  • DVD Writers
  • NAS / RAID
  • Blu-ray
  • Storage
Last response: in Storage
November 3, 2009 9:37:42 PM

I'm trying to get my blu-ray writer to work with my machine.
I have two way of connecting this drive.
I have onboard promise raid and rosewill rc-209 sata raid card.
When using windows xp and rc-209 card i can see the drive in
OS (get assigned a letter and device manager states that drive
is working normally) but can't read any disks. When using linux I can see drive
when attached to onboard promise raid but still cant read any disks.
There are two possibilities,
1. the drive is defective
2. seeing as both of my sata connection are raid's maybe that's what's causing
issues. Is it symptomatic to be able to see drive in OS but not read disks when raid is


More about : blu ray wont disks

a c 164 G Storage
November 3, 2009 10:58:29 PM

Do you have any non raid controllers to try on? In some cases cards only support hard drives. I have a Promise one that is like that.

Failing that, i think if the drive is detected, it should be working.

May be time to RMA the drive. First maybe you can just go test it at a friends place or try one of those USB -> Sata cables to see what it does.

EDIT, The rosewill card "Should" work with optical drives, but it looks like it has to not be in raid mode.
November 3, 2009 11:06:30 PM

I've been struggling to put my rosewill card in non-raid mode but just not having any luck. Doesn't look like it has flashable memory
EDIT: I should also add that I'm able to eject the tray so that function is working fine.
Here is what Nero's Infotool reports:
Drive Information
Drive : HL-DT-ST BD-RE WH08LS20
Type : Blu-ray Rewriter DL
Firmware Version : 1.00
Buffer Size : 4 MB
Date : ?
Vendor Specific :
Drive Letter : G:\
Location : 2:0
Mechanism : Tray
Read Speed : n/a
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : Yes
Read BD-R : Yes
Read BD-RE : Yes
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-R DL : No
Read HD DVD-RAM : No
Read HD DVD-RW : No
Read HD DVD-RW DL : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write DVD-RAM : Yes
Write BD-R : Yes
Write BD-RE : Yes
Write HD DVD-R : No
Write HD DVD-R DL : No
Write HD DVD-RAM : No
Write HD DVD-RW : No
Write HD DVD-RW DL : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
LightScribe : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16,

Region Protection Control : RPC II
Region : none
Changes User : 5
Changes Vendor : 4

CSS : Yes
CPRM : Yes
AACS : Yes

Disc Information (G:\)
Type : :No
disc inserted
a c 164 G Storage
November 3, 2009 11:18:24 PM

A quick look in the manual shows that F4 or CTRL + S on boot will allow you to create and remove raid arrays.

If all the files from your rosewill raid arrays are backed up, you can break they array apart and use the disks as normal. I am not sure if this will help.

REMEMBER, backup ALL files on the drives attached to that card before messing with it.

you can get the manual from here


If you can get all that, you have a drive detected fine. Try other discs and see if they all do not work. if so, RMA the drive

It looks like you never set a drive region yet, i guess this means you have never got a bluray disc to even play?
November 4, 2009 3:04:43 AM

thats a big affirmative: never got any of the disks i've tried to play in the drive.
that's what so troubling as blu-ray drives are supposed to have several lasers for
different types of media, even if blu-ray isn't detectable i would expect it to be able
to read dvds/cdroms. But of course there is always a chance that something else
might be broken.

My biggest question however is the following, is this what it would look like if sata card
was the culprit, blu-ray drive is detected fine but can't read or write. Or would i not even
be able to see the drive in OS?

a c 164 G Storage
November 4, 2009 10:25:20 AM

It should work if detected, but i have never has this issue before.

Best bet is still testing it at a friends place.