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HDD failure or Windows failure?

Forum Storage : Hard Disks - HDD failure or Windows failure?

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juvealert   11-07-2009 at 02:53:15 PM

recently i had a massive slow down. i ran av and anit-spy several times and problem persisted. The system seems to find all the installed ram.

BUT this morning i realised that the HDD is not listed in the disk management section and when i try to run disk defrag. from computer management returns an error "cannot analyse paritition".

I also tried to run a HDD analyser and it didn't display the partitions and HDD model number


However the HDD's model number is showing on boot up, bios, in device manager and in my computer



what is the issue? a HDD failure or a Windows failure? any suggestions anyone ?

juvealert

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Bronze Storage badge sub mesa   11-07-2009 at 04:15:08 PM
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Show the SMART output of the drive, using a utility like HDTune.
If you can't install/use the drive; try booting Ubuntu livecd, install the smartmontools package and use the following command on the drive:

smartctl -a /dev/sda

Post the HDTune screenshot with SMART values here, or the text output of the smartctl command. This way we can analyse your issue.

------------------------------ ...man will occasionally stumble over the truth, but usually manages to pick himself up, walk over or around it, and carry on.
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juvealert   11-07-2009 at 04:19:44 PM
- 0 +

hey thanks for the reply

but i ran easy recovery pro to drive test is it didn't display the harddisk model number niether the partitions

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Bronze Storage badge sub mesa   11-07-2009 at 04:44:08 PM
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If the disk is damaged you cannot use it; you first have to see what the state of the disk is. So check SMART data.

Also, if you don't need the data on the drive just RMA it / use the warranty service or throw it in the waste bin. If you do need the data on the drive proceed carefully and do not attempt to use or write to the device, only perform recovery.

Getting the SMART data would be the first step, recovery the second step, throwing it in the waste bin the third step.

------------------------------ ...man will occasionally stumble over the truth, but usually manages to pick himself up, walk over or around it, and carry on.
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