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NAS Data Corruption?

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I recently purchased a Thecus N5200Pro and loaded it up with 5 1.5TB drives in RAID 6. The intent was to load all my pictures and music on the drive, but when I copied everything over I noticed several of the pictures were corrupted. I then recopied the picture files and did a full compare and found more than 10% of the files were corrupted (3,600 of 32,000 files copied did not match the original per DLSuperCBF compare). That seems absurdly high. Anyone have any suggestions on how to go about finding the problem? I thought about repeating the experiment using xcopy /v instead of windows explorer just to see if that improved matters (though that's hardly the long term answer). Pinging for about 15 minutes dropped 2 packets (1%), so abundant network noise doesn't seem like a likely culprit (though I'm not ready to completely dismiss a possible network error. I just switched over to a Netgear WNDR3700 and while it seems solid, it's too new to be entirely confident. A bad drive in the NAS is possible, but I've received no errors at all. I have a complete file system check running now, though it hasn't found anything yet. Any other suggestions? Has anyone ever seen anything similar? I'm looking for any suggestions I can get - I expected this to just work and never even imagined having to work through something like this. Thanks!

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Its probably running Linux or somethign, their website doesnt list the filesystem that is used. Maybe you should write them and ask about this issue: sales@thecus.com

However, you do know that RAID5 or RAID6 can never replace a backup?

------------------------------ ...man will occasionally stumble over the truth, but usually manages to pick himself up, walk over or around it, and carry on.
Reply to sub mesa

Yep. I do realize RAID is no substitute for backups. That said, I need a more reliable primary storage device. Good idea on contacting Thecus; I opened a ticket with them. I'd still love to get the thoughts on anyone here who might have experienced anything similar. Thanks.

Reply to John_C

Without knowing the internals of that device/system its hard to know. But since it runs normal x86 hardware its safe to assume its running a Linux-class operating system; perhaps its setup in a fragile way or even using beta software. Until we know what its made of its impossible to tell the root cause.

But with this kind of corruption it doesn't appear to be very reliable. I don't think this is a hardware issue; your drives in this enclosure are probably fine.

------------------------------ ...man will occasionally stumble over the truth, but usually manages to pick himself up, walk over or around it, and carry on.
Reply to sub mesa

After a little more research I learned that data corruption issues on a NAS most often come from a bad network adapter. Some sleuthing using different machines and ports finally proved my problem originated with the NIC on my PC MB. I dropped in a new gigabit adapter and everything is now working perfectly.

Reply to John_C
Tom's Hardware > Forum > Storage > NAS/RAID & Technologies > NAS Data Corruption?
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