D dmckiernan Distinguished Nov 10, 2010 1 0 18,510 Nov 10, 2010 #1 i have a pavillionzv5000 2002 i want to retore it back to factory setting it is not takinf securtiy updates geek squad said to restore to factory.
i have a pavillionzv5000 2002 i want to retore it back to factory setting it is not takinf securtiy updates geek squad said to restore to factory.
Emerald Titan Aug 28, 2005 15,927 10 70,865 Nov 10, 2010 #2 what Service Pack do you have installed? what error message do you get? Upvote 0 Downvote
Wabbajack Distinguished Nov 10, 2010 8 0 18,510 Nov 10, 2010 #3 Did it come with a disk set or did you make one? I think upon booting it up you should be able to push F6 and load the HP recovery agent, if equipped. Good luck! Upvote 0 Downvote
Did it come with a disk set or did you make one? I think upon booting it up you should be able to push F6 and load the HP recovery agent, if equipped. Good luck!