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How to restore to factory windows xp parvillion zv5000

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  • Windows XP
Last response: in Windows XP
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November 10, 2010 7:28:41 PM

i have a pavillionzv5000 2002 i want to retore it back to factory setting it is not takinf securtiy updates geek squad said to restore to factory.

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November 10, 2010 7:34:15 PM

what Service Pack do you have installed?

what error message do you get?
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November 10, 2010 8:54:19 PM

Did it come with a disk set or did you make one? I think upon booting it up you should be able to push F6 and load the HP recovery agent, if equipped. Good luck!
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