How to restore to factory windows xp parvillion zv5000

dmckiernan

Distinguished
Nov 10, 2010
1
0
18,510
i have a pavillionzv5000 2002 i want to retore it back to factory setting it is not takinf securtiy updates geek squad said to restore to factory.
 

Wabbajack

Distinguished
Nov 10, 2010
8
0
18,510
Did it come with a disk set or did you make one? I think upon booting it up you should be able to push F6 and load the HP recovery agent, if equipped. Good luck!