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New CPU doesn't seem to work

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Zabathan   08-27-2008 at 04:32:28 PM

I installed an AMD Phenom X4 9850 on my Gigabyte GA-M57SLI-S4. According to Gigabyte's website that board will support that processor. So I installed the processor and booted up, the fans started turning and continued turning, but the screen just stayed black with no beeps or anything. I decided the processor must be faulty or something since my computer was working fine with the old processor, so I put the old one back in and RMA'd the new one to get a replacement. Upon putting the old CPU back in the computer still works fine. Today I got the replacement and installed it and I have the same problem. Is Gigabyte lying when they say my board will support the new processor, am I completely unaware of something I'm doing wrong, or am I just unlucky and getting bad processors? Any help would be appreciated before I send it back again and stick with my old processor. Thank you in advance.

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dragonsprayer   08-27-2008 at 04:37:05 PM
- 0 +

bios update! sounds like

------------------------------ http://i63.photobucket.com/albums/h138/4rothrocks/WarpedSystemsAnimation-1.jpg
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Zabathan   08-27-2008 at 04:41:24 PM
- 0 +

I can try that, but their website lists that cpu working for all bios revisions

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outlw6669   08-27-2008 at 04:48:26 PM
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Yeah, update the BIOS.
According to Gigbyte's CPU CPU Support page it is only supported with the F14 or newer BIOS.
You will have to update using your old CPU.

------------------------------ If the automobile had followed the same development cycle as the computer, a Rolls-Royce today would cost $100, get a million miles to the gallon, and explode once a year, killing everyone inside.
PSA
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Zabathan   08-27-2008 at 04:49:16 PM
- 0 +

alright, i'll try that, thanks

Reply to Zabathan
Winly   08-27-2008 at 05:22:08 PM
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you have to update your BIOS to be able to use your new CPU. like outlw6669 said, update your BIOS using your old CPU "well its the only way lol"

Reply to Winly
Anonymous   08-30-2008 at 10:00:07 AM
- 0 +

No,you have to update your BIOS to be able to use your new CPU
==============================================
sathish
cpu

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