New CPU doesn't seem to work

[zabathan]

I installed an AMD Phenom X4 9850 on my Gigabyte GA-M57SLI-S4. According to Gigabyte's website that board will support that processor. So I installed the processor and booted up, the fans started turning and continued turning, but the screen just stayed black with no beeps or anything. I decided the processor must be faulty or something since my computer was working fine with the old processor, so I put the old one back in and RMA'd the new one to get a replacement. Upon putting the old CPU back in the computer still works fine. Today I got the replacement and installed it and I have the same problem. Is Gigabyte lying when they say my board will support the new processor, am I completely unaware of something I'm doing wrong, or am I just unlucky and getting bad processors? Any help would be appreciated before I send it back again and stick with my old processor. Thank you in advance.

 

[dragonsprayer]

bios update! sounds like

 

[zabathan]

I can try that, but their website lists that cpu working for all bios revisions

 

[outlw6669]

Yeah, update the BIOS.
According to Gigbyte's CPU CPU Support page it is only supported with the F14 or newer BIOS.
You will have to update using your old CPU.

 

[zabathan]

alright, i'll try that, thanks

 

[Winly]

you have to update your BIOS to be able to use your new CPU. like outlw6669 said, update your BIOS using your old CPU "well its the only way lol"

 

[Guest]

No,you have to update your BIOS to be able to use your new CPU
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sathish
cpu