Tom's Hardware > Forum > General Networking > Network General Discussions > Unusual Router Problem
Ask the community Add a reply
Word :    Username :           
 
Dorkster   02-12-2009 at 06:22:34 PM

Hello. I have a strange problem with my router and I am not sure what is wrong.


I have a cable modem connected to a non-wireless Linksys router. There are 2 computers connected to the router (both running Windows XP).


Everything worked fine, then last night before I went to sleep I shut down the computers (and they both had a Windows update install as they were shutting down).

This morning I turn on both and they will not connect to the internet.

I tried connecting both computers one at a time to the modem directly, and the internet works.

I also tried resetting the modem and the router, but it didnt help. So I assume something is wrong with the router not being able to communicate with the modem.

Both computers can see the router and I can log into the routers administrative menu.


Beyond that I have no clue what could be wrong.

Add a reply
Sponsored Links
Register or log in to remove.
ironhide   02-12-2009 at 06:56:53 PM
- 0 +

Hi good day!

Try this.

- Use the pc which is getting internet directly to modem.
- Connect it to the router and then router to the modem.
- Access router's setup page.
- Under Setup look for MAC address clone.It's in line with Basic Settings.
- Click on Clone your pc's MAC and then save settings at the bottom.
- Power cycle modem the router.

Let me know for any progress.

Reply to ironhide
Dorkster   02-12-2009 at 07:48:18 PM
- 0 +

Yup that did the trick, it all works now.


But why all of a sudden would it need a MAC address, literally over night, after years of never needing it?

Reply to Dorkster
ironhide   02-12-2009 at 08:43:09 PM
- 0 +

Usually on a cable connection, just a power cycle will do the trick.But theoritically, cable ISP have this MAC table wherein only MAC addresses on the list can access internet.You pc's LAN card is the one being recognized by the ISP's MAC table(that's why it's working directly to the modem) and not the router that is why it is needed to be cloned to be identified by the ISP.

Reply to ironhide
Ask the community Add a reply
Tom's Hardware > Forum > General Networking > Network General Discussions > Unusual Router Problem
Go to:

There are 652 identified and unidentified users. To see the list of identified users, Click here.

Forum map
Bestofmedia Forum ©
2000-2009 Bestofmedia Group
Page generated in 0.433 seconds
Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
Related Topics
See all relatives topics
They won a badge
Join us in greeting them
  • 01:00 tehue won the Freshman badge
  • 12:11 mi1ez won the Watchman badge
  • 01:00 sighQ2 won the Freshman badge
  • 09:06 ulysses35 won the CPUs badge
  • 01:00 fleeb won the Freshman badge
  • 01:00 jaymoney61 won the Freshman badge
  • 07:06 amdfangirl won the Watchman badge
  • 01:00 benw won the Freshman badge
  • 01:00 anmjoven won the Freshman badge
  • 01:00 dpnaugle won the Freshman badge