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Usb port failed in ubuntu using Acer laptop

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November 13, 2009 6:20:41 PM

how can i use USB flash drive in linux, ubuntu? system not reading my usb
November 13, 2009 6:26:17 PM

the message i get after the grep command is : port not enabled. Please help
a c 127 G Storage
November 13, 2009 7:18:03 PM

Did you try other USB ports, what version of Ubuntu do you run?
I don't have any problems with USB and Ubuntu, never had really.
Did you disable USB in the BIOS maybe?
Related resources
November 16, 2009 5:49:52 PM

yes i also connected my samsung camera via usb nd my system didn t recognize it, How can i check if USB is disabled in BIOS? i m also running windows xp media center in a separate partition ,however i cant load it since i rired to download media plater decoder,,Since windows files are corrupted, i can only use ubunto. can u help find out if USB port s disabeled?.tks
November 16, 2009 6:01:23 PM

achid@rachid-laptop:~$ sudo dmidecode | more
[sudo] password for rachid:
# dmidecode 2.9
SMBIOS 2.4 present.
19 structures occupying 688 bytes.
Table at 0x000F01B0.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: Acer
Version: V1.40
Release Date: 06/10/2006
Address: 0xE4890
Runtime Size: 112496 bytes
ROM Size: 1024 kB
Characteristics:
PCI is supported
PC Card (PCMCIA) is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
AGP is supported
Smart battery is supported
BIOS boot specification is supported

Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: Acer
Product Name: Aspire 5100
Version: V1.40
Serial Number: LXABH0J009628017E21601
UUID: 36323361-3934-3831-6237-0016D4143F90
Wake-up Type: Power Switch
SKU Number: Not Specified
Family: Not Specified

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
Manufacturer: Acer
Product Name: Navarro
Version: N/A
Serial Number: LXABH0J009628017E21601

Handle 0x0003, DMI type 3, 17 bytes
Chassis Information
Manufacturer: Acer
Type: Notebook
Lock: Not Present
Version: N/A
Serial Number: LXABH0J009628017E21601
Asset Tag: ................................
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000

Handle 0x0004, DMI type 4, 35 bytes
Processor Information
Socket Designation: Socket M2/S1G1
Type: Central Processor
Family: Opteron
Manufacturer: AMD
ID: 82 0F 04 00 FF FB 8B 17
Signature: Family 15, Model 72, Stepping 2
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension)
MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported)
APIC (On-chip APIC hardware supported)
SEP (Fast system call)
MTRR (Memory type range registers)
PGE (Page global enable)
MCA (Machine check architecture)
CMOV (Conditional move instruction supported)
PAT (Page attribute table)
PSE-36 (36-bit page size extension)
CLFSH (CLFLUSH instruction supported)
MMX (MMX technology supported)
FXSR (Fast floating-point save and restore)
SSE (Streaming SIMD extensions)
SSE2 (Streaming SIMD extensions 2)
HTT (Hyper-threading technology)
Version: Engineering Sample
Voltage: 1.4 V
External Clock: 200 MHz
Max Speed: 1600 MHz
Current Speed: 1600 MHz
Status: Populated, Enabled
Upgrade: Other
L1 Cache Handle: Not Provided
L2 Cache Handle: 0x0005
L3 Cache Handle: Not Provided
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
USB legacy is supported..( does that mean that port s enabled /)

a c 127 G Storage
November 16, 2009 7:38:11 PM

USB Legacy means that USB keyboard behave as if they were PS/2 keyboard (the older connectors before USB mice and keyboard came out). Its usually to make them work under DOS and older Windows versions.

To check if USB is really enabled, you need to enter your BIOS. Normally that's done by hitting the DEL or F1/F2 key right after you power on the computer. Check your manual for the exact key. In the BIOS menu look for "Integrated Devices" or wander around in the menu's until you see something about USB being enabled or not. Something like:

USB support: [enabled]
USB 2.0 support: [enabled]
USB Legacy support: [enabled]
November 17, 2009 6:48:10 PM

achid@rachid-laptop:~$ dmesg | tail
[ 164.530438] ehci_hcd 0000:00:13.2: port 5 reset error -110
[ 164.530476] hub 1-0:1.0: hub_port_status failed (err = -32)
[ 164.733426] ehci_hcd 0000:00:13.2: port 5 reset error -110
[ 164.733715] hub 1-0:1.0: hub_port_status failed (err = -32)
[ 164.733719] hub 1-0:1.0: Cannot enable port 5. Maybe the USB cable is bad?
[ 164.733736] hub 1-0:1.0: unable to enumerate USB device on port 5
[ 476.119241] ath5k phy0: noise floor calibration failed (2412MHz)
[ 596.119260] ath5k phy0: noise floor calibration failed (2412MHz)
[ 5165.326924] ath5k phy0: unsupported jumbo
[ 5650.303694] ath5k phy0: unsupported jumbo
rachid@rachid-laptop:~$



i couldn t mount the USB device stil
!