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Tom's Hardware > Forum > Graphics & Displays > AMD Radeon > My driver won't update!!

My driver won't update!!

Forum Graphics & Displays : AMD Radeon My driver won't update!!

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I downloaded the driver only for the HD4850, removed the old one, rebooted my machine, installed the new v8.7 driver, rebooted, went into device manager and STILL have the previous driver!

Help please!!

------------------------------ e6600,Asus P5W DH Deluxe,2gb OCZ Platinum Revision 2,HD4850,Windows Vista Home Premium, Scythe Ninja
Reply to mickeddie
Register or log in to remove.

Did you use the ATI uninstall to make sure ALL the old stuff was gone? It will not touch profiles, but takes everything else ATI off.

------------------------------ http://i33.tinypic.com/sw3a5y.png
http://tinyurl.com/yfmxdc9 - Part Guide? http://tinyurl.com/5zk6me - VGA power?
http://tinyurl.com/5v55wk - C2 Mem performance? http://tinyurl.com/6pmbke - SLI/Xfire?
http://tinyurl.com/yjldsrw - No Boot?
Reply to nukemaster

Yes I used ATI uninstall.

------------------------------ e6600,Asus P5W DH Deluxe,2gb OCZ Platinum Revision 2,HD4850,Windows Vista Home Premium, Scythe Ninja
Reply to mickeddie

Strange, it should not have anything but the new drivers to use.

You can try to manually update to the driver files in c:/ati/ that the installer leaves.

------------------------------ http://i33.tinypic.com/sw3a5y.png
http://tinyurl.com/yfmxdc9 - Part Guide? http://tinyurl.com/5zk6me - VGA power?
http://tinyurl.com/5v55wk - C2 Mem performance? http://tinyurl.com/6pmbke - SLI/Xfire?
http://tinyurl.com/yjldsrw - No Boot?
Reply to nukemaster

I think I'll call ATI...any idea on how long their typical hold times are?

------------------------------ e6600,Asus P5W DH Deluxe,2gb OCZ Platinum Revision 2,HD4850,Windows Vista Home Premium, Scythe Ninja
Reply to mickeddie

I do not even think they offer free phone support.
There is some short term free calling time if you register the product.

Are you looking in the device manager or the CCC for the driver revision? maybe the numbers are the same as the 8.6 hot fixed

Just for comparison
http://img292.imageshack.us/img292/8958/31116267jm6.jpg

http://www.amd-firefly.com/firefly [...] client.jsp

------------------------------ http://i33.tinypic.com/sw3a5y.png
http://tinyurl.com/yfmxdc9 - Part Guide? http://tinyurl.com/5zk6me - VGA power?
http://tinyurl.com/5v55wk - C2 Mem performance? http://tinyurl.com/6pmbke - SLI/Xfire?
http://tinyurl.com/yjldsrw - No Boot?
Reply to nukemaster
- 0 +

When I upgraded from 8.6 to 8.7 I had the same problem.
Search on Google with show that many people have the same problem.

Soluition.

Go into SAFE mode.
Completely unistalle device, drivers all *ATI* files and any other folder that may have an ATI file.
I ran CCCleaner and Driver SWeeper too. That killed the old drivers then did a fresh install with 8.7 and my HD4850 worked much better. Even was able to play Prey in Open GL. Before I couldn't.

Reply to SonDa5

Hm...I'm wondering about something. If you go into your device manager and click on your display adapter, what is the driver version number and date that you see there? I was expecting that to read "v8.7" with the release date (which was 7-22 iirc).

------------------------------ e6600,Asus P5W DH Deluxe,2gb OCZ Platinum Revision 2,HD4850,Windows Vista Home Premium, Scythe Ninja
Reply to mickeddie

03/07/2008
8.512.0.0

I think the date is when it was made. some time passes for Microsoft's driver tests and signature

------------------------------ http://i33.tinypic.com/sw3a5y.png
http://tinyurl.com/yfmxdc9 - Part Guide? http://tinyurl.com/5zk6me - VGA power?
http://tinyurl.com/5v55wk - C2 Mem performance? http://tinyurl.com/6pmbke - SLI/Xfire?
http://tinyurl.com/yjldsrw - No Boot?
Reply to nukemaster
- 0 +

Mine is identical to nukemaster's.


8.512.0.0

This is the 8.7 driver. It's a good one.

Reply to SonDa5
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