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Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > radeon 4850 artifact problem

radeon 4850 artifact problem

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I just bought a new Visiontek Radeon 4850. Everything works fine except that I get a significant amount of screwed up geometry in all games and other artifacting. I'm thinking it might be from the heat because it runs quite hot (82C last time I checked). I already update my motherboard and bios.

Specs are as follows

Intel Core2 Cpu 4400
Asrock 4coredual-sata2
2.00 g of ddr2 ram
audigy sound card

I don't know if the card is defective, incompatible with my computer or something else. I would appreciate any help you can give me.

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- 0 +

its probably a defective card because if its at stock it shouldn't be artifacting... and the 4850s can and do get that hot

Reply to thogrom
- 0 +

What PSU are you using?

Reply to Noya

a brand new 500 watt antec PSU, model EA-500

Reply to esotmonk
- 0 +

Not sure if there is a huge problem with VisionTek HD4850 cards but my first HD4850 was a VisionTek and it was dead out of the box.

Sent it back and now have had good luck with PowerColor Hd4850 so far. (a little over a week).


Reply to SonDa5
- 0 +

Couls also be a driver issue (ATI starts with some terrible/buggy drivers) or as feared it could be due to overheating (causing a "Partial crash" ). But if new drivers don't fix the issue, then it probably is a defective card.

Reply to IH8U

my 4850 has random color dots in crysis after i game alot. my house it hot tho. get this cooler.
http://www.newegg.com/Product/Prod [...] 6835118037

Reply to lasttarget

im not sure, try to run atitool and scan for artifics. the heat shouldnt be a problem. coz it meant to handle it.

------------------------------ Q6600 @ 3Ghz | zalman 9700NT cooler | gigabyte P35-DS3L | Kingstone DDR2 667 1GB x 2 | HIS 4850HD with Accelero S1 Rev.2 | enermax Liberty 500w | Coolermaster C5 case |
Reply to night_wolf_in

High Temperature is definitely a problem. 1 of my HD4870 was failed after I worked in Linux a long while without Catalyst support (so I cannot increase the fan speed to higher speed).

Did you speed up the VGA card cooling fan speed? There was a post to teach for modify Catalyst Overdrive Profile for higher Fan speed of stock HD4850 VGA cooling fan to avoid high temperature.

Reply to Crazy-PC
- 0 +

The 48XX series should have excellent thermal properties and be able to handle temps of 85C

This is the reason why:
The 38XX series was fabricated on what was known as A11 Silicone.

The 48XX uses the new and improved A12 Silicone which has a dramatically higher heat tolerance.

If a 38XX series card ran at 85C it would probably burn it up.

ATI clocked the RV770 cards hot because they knew the new A12 Silicone could handle it.

If your card is artifacting out of the box just call Visiontek. They have a lifetime warranty on their cards and should be able to replace it with out a problem. Sounds to me like you just got a defective chip.


Message edited by Rwayne on 07-28-2008 at 08:12:37 AM
Reply to Rwayne

Make sure you are using the 8.7 (not the hotfix) drivers and set your fan speed to 40% or higher. Here is one of many posts describing how this is done. As easy as creating a CCC Profile and changing 2 fields with notepad. Fan speed from Auto to Manual and Want from whatever it is to what ever you want it to be. Save the .xls file and reload the profile from CCC. Use GPU-Z to make sure the fan speed has been changed and your temps have been lowered.

Is your card overclocked? I run into the same corrupted geometry issue when I try and overclock my RAM to far. If the above dose not work, try lowering the RAM speeds in the CCC and see if your problem goes away. If it dose, it will be time to RMA.

------------------------------ If the automobile had followed the same development cycle as the computer, a Rolls-Royce today would cost $100, get a million miles to the gallon, and explode once a year, killing everyone inside.
PSA
Reply to outlw6669

If it's artifacting it could be the drivers, but unlikely, and don't bother with changing the heatsink fan, if it's artifacting on the stock cooler then send it back.

 

Defective cards happen, but you shouldn't have to add aftermarket cooling regardless of the chips ability to handle higher temps.


Message edited by TheGreatGrapeApe on 07-28-2008 at 09:47:47 AM
------------------------------ You need a license to buy a gun, but they'll sell anyone a stamp (or internet account) - RED GREEN. GA to SK
HD Freedom: 45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2

Reply to TheGreatGrapeApe

I got a different visiontek radeon hd 4850 and it does the exact same thing. I tried the drivers without the hotfix and atitool doesn't work with this card.

Reply to esotmonk
- -1 +

heats problem. really common problem in 4800 series

Reply to concrum
- 0 +

esotmonk wrote :

I got a different visiontek radeon hd 4850 and it does the exact same thing. I tried the drivers without the hotfix and atitool doesn't work with this card.


That's disburbing. I thought Visiontek was a good brand.

 

I would buy elsewhere. HIS, MSI, Sapphire

 

Get something like this:

 

http://www.fudzilla.com/index.php? [...] &Itemid=65

 

That ought to keep it cool.

 

Look for more Non-Reference coolers like this to be coming out this week and next


Message edited by Rwayne on 07-28-2008 at 08:28:17 PM
Reply to Rwayne

Do what outlw666 said. Increase your fan speed (try 50% at first) and see if that works, though you may just want to RMA it and get a new one.

Reply to San Pedro

Ill parrot what the others have said. The 4800 series shouldn't have any problems with artifacts at stock speeds and under 90 C. Id send the card back. If you do not feel like dealing with the hassle, then change the fan profile, reapply the thermal paste, or try putting an extra 120 mm fan in your case to exhaust extra heat.


Message edited by xerohour on 07-29-2008 at 02:08:18 AM
Reply to xerohour

Check your overall case temp.... The 4850 don't force the air out. The 4870 card force the hot air out.

Your case should have a good exhaust fan....

------------------------------ Q6600: Maximus Formula: Zalman 9700LED8GByte: Crucial Ballistics 4-4-4-12: PC6400; Vista Ultimate-64BFG XOC 4890; Disp: 70 Inch HDTV: Hauppage 2250 HDTV Tuner1.4TByte: 2x750Gbyte; RAID0; Case: Antec 900: PS:Antec Quatro 850
Reply to leon2006
- 0 +

Look for the HIS Ice-Q Turbo HD4850 to come out in the next week or two. It has a dual slot cooling solution and exhausts the hot air out of the case.

 

Below is a picture of the HD3850 version. Rumor has it that HIS is considering redoing the design of the Ice-Q cooler for the 48XX series. It will be interesting to see what they release.

 

http://i44.photobucket.com/albums/f44/Rwayne/HIS3850IceQ.jpg


Message edited by Rwayne on 07-29-2008 at 11:07:57 PM
Reply to Rwayne
- 0 +

Cool. Breaking news this morning. Here are photos of the HIS HD4850 IceQ4 Radeon card. It looks awesome!

 

http://forum.donanimhaber.com/m_25172353/tm.htm

 

You will probably see this card on Newegg this week or next.


Message edited by Rwayne on 07-30-2008 at 10:48:24 AM
Reply to Rwayne
- 0 +

lol mate i got the answer....i got that board too :P the pci express slot is pci e 4x (electrically, its x16 physical i think) and also only version 1.0

the 4850 requires x16 electrical and pci express 2.0 i believe...

Reply to V3NOM

Good eyes on the PCIe 1.0a.
A 4850 will have no problems running in a PCIe 4x 1.1 or 2.0 slot but PCIe 1.0a is not fully compatible with 1.1 and 2.0.

Quote :

PCIe 2.0 is backward and forward compatible with PCIe v1.x. Graphic cards and motherboards designed for v2.0 will be able to work with v1.1 and v1.0, and vice versa. In some rare cases it is possible that a PCI-E 2.0 card will not work correctly on a PCI-E 1.0a slot. This is only limited to certain video cards.


From the PCIe Wiki Page.

I am not sure if this would mean that it should not work at all or if it has to possibility to work incorrectly when and incompatiable GPU is inserted into a PCIe 1.0a slot.

A down and dirty test you could perform is to beg/borrow/steal a friends system with a newer PCIe 1.1 or 2.0 motherboard. Provided their system has enough power, if your 4850 tests fine in their system, I would start looking for a new motherboard.

Perhaps TGGA will have better incite to what issues may occur with a newer GPU in a PCIe 1.0a slot.
Unfortunately, I have never seen this tested and am unable to spend to much time googling it at work :(

------------------------------ If the automobile had followed the same development cycle as the computer, a Rolls-Royce today would cost $100, get a million miles to the gallon, and explode once a year, killing everyone inside.
PSA
Reply to outlw6669
- 0 +

well the main selling point of that board was that it had AGP and pci express (at the time not too many pci express cards lol) so that it could use your current AGP card and in the future use pci express... what they didnt say and you had to read the manual to find it out was that the slot was pci express 4x, which is half the bandwidth of agp LOL! anywho, they might not have had good communication between the pci bus and the NB or drivers or something... -.-

Reply to V3NOM
- 0 +

It could be your PSU, MB or RAM.


Message edited by SonDa5 on 08-05-2008 at 05:05:58 AM
Reply to SonDa5
- 0 +

I have the same exact problem. I actually have an ASRock mobo too (ASRock 775 Dual-880 Pro, up-to-date drivers), upgrading to ASUS EAH4850 from 8600GT, and it artifacts during 3D gaming. I also have a new 530W PSU (http://www.newegg.com/Product/Product.aspx?Item=N82E16817152028).

With SystemDoctor I set the fan speed to about 50%, which brings the temp down to about 50C idle and 70C load. It still artifacts.

I wonder if it'ASRock mobo is just not compatible with the 4850. Notice that on both our mobo CPU support list the 4850 isn't listed (http://www.asrock.com/mb/vga.asp?Model=4CoreDual-SATA2%20R2.0&s=775&c=VGA).


Message edited by hm629 on 08-11-2008 at 07:47:12 PM
Reply to hm629

I'm intending to buy a 4850 as well, and I realised my mobo also only has a PCIe x16 V1.0a.

I'm just sort of hoping the "rare cases" mentioned on the wiki is not in the 4850's case. How can I find out?

http://forums.amd.com/game/message [...] adid=96977

Some dude here says that the 4850 will definitely be compatible. I've been searching online for a compatibility list but to no avail. Seems like there are quite a number of compatibility problems with the 4850 when I go into the AMD forums.

Will the 4850 bottleneck with a PCIe V1.0a, by the way?

Reply to eliastiong
- 0 +

No. No card out there currently maxes out a PCI Express x 16 port. You will have ample bandwidth.

Reply to Rwayne

Just got a Visiontek 4870 and am having this very same problem with an AsRock 775Dual-VSTA mobo. It is definitely not a heat issue, so it must be incompatible with the PCI-e 4x slot.

Replacing my motherboard is now a priority, but it is a more involved, and more expensive upgrade path, as I will need new RAM and some other hardware as well. I was hoping for a quicker, easier upgrade with the video card route.

My BFG 8800 GT OC is a 2.0 card that currently works fine in my PCI-e slot, but it's obviously not utilizing the same bandwidth as the Radeon. I'm up in the air about trying a different 4870 card, or trying a Geforce 260, as I'm not sure whether or not to expect this same problem.

Reply to Anonymous
- 0 +

A word of advice. Check by replacing the ram sticks. The artifacts are attributed to their malfunctioning too.

Reply to hsetir

Ok I have real solution for all who have ASRock motherboard.

My friend have ASRock 4CoreDual-SATA2 motherboard and just couple days ago bought new ASUS EAH4850/HTDI/1G and had exactly the same problems as were described here.
We were trying together all the solutions, described on any forum which we found and our own ideas and finally after 2 days we solved the problem and solution is very simple.
Here is a list what we did:
- changing drivers for graphic card (new, old, form original CD) - not solving a problem
- changing drivers for motherboard (VIA 4in1) - not solving a problem
- switching ram (from dual to single, someone had such idea) - not solving a problem
- we switch even PSU, my friend had X-Power 450W PSU and he bought new BFG 800W and problem was still not solved. However, he had lot of VPU Recovery alerts/errors and change of PSU solved this problem so if you have VPU Recovery problems, my advise is to buy new and good PSU from A good brand, not none name crap
- re-installation of windows (XP Pro) - not solving a problem
- and many more which I don't even remember were also not solving a problem

We wanted to give up and give graphic card on warranty but we use our last idea and it helped!!!
We simply updated motherboard BIOS to latest version 2.10. Update is very easy, you need to just follow steps which are described on ASRock web page and you can all this do from Windows.
After this and also reinstalling drivers to the newest Catalyst 8.12 (probably on older it would be working fine too) problem was solved. Graphic was working fine, no more artifacts or any geometry problems.


Additionally if you will go to VGA Support List on ASRock web page you will notice this:
Vendor/---/Chipset/---/Model/---/BIOS/---/Driver
ATI/---/Radeon HD4850/---/GECUBE HD4850/512M/GDDR3/---/P2.10/---/Catalyst 8.12

GECUBE is mentioned, however it is 4850.

So I hope guys that it will help you too and don't believe in such crap like, graphic card is overheating if it have temp. 50C. This graphic cards can easily work with temperatures more than 90C!!!
Btw BIOS is the same for 4CoreDual-SATA2 as for 4CoreDual-SATA2 R2.0.

Please let know if you tried this solution and it helped you.
Cheers.

Reply to jarod666

Hello all.
At least it seems I am not the only one experiencing such problems.
My configuration was:
AsRock 4CoreDual-VSTA
E6300
2gb ram
Sapphire X1950Pro

Everything worked perfect for 2 years, than I decided to change the video card only. I bought the Sapphire hd 4830 dual slot and all games were full of artifacts:
http://img17.imageshack.us/img17/8204/73312168.th.jpg
http://img10.imageshack.us/img10/1305/11359782.th.jpg

I tried everything, I updated everything, but no changes.
So I thought the video card was defected and I bought a Sapphire Radeon HD 4850 dual slot.
I experienced the same identical problems.
I update the BIOS (from windows) to 2.3 (last official release from AsRock) but nothing changed.
Then I found this:
http://my.ocworkbench.com/bbs/showthread.php?t=75466
that made me hoping.

I tried the procedure: I created a bootable CD with the asrflash utility from ASROCK and the beta bios.
I launched the bootable cd and then I treid to update the bios via DOS as described in asrock website.
It didn't work, the update utility didn't work and the bios was not touched. So I thoght that maybe the beta bios was corrupted and I tried the same procedure with the official 2.30 from Asrock via DOS but the result was the same!

How do I updtae my bios via DOS? Do I miss something?

Reply to albero78
- 0 +

Hi,

my setup:
AsRock 4coredual-vsta
core2duo
radeon HD 4850 (Sapphire)

Upon changing from GF8800GTS (which broke) I had the same artifacts, especially bad in WoW.
After some testing I found this thread and downloaded the newest bios, which didnt work. Then I randomly tested BIOS PCI-E settings.

!!
Setting delayed PCIE transmission to disabled and also disabling the other setting next to it, worked.
!!

Hope this helps someone struggling with the same problem, I wasted so much time :/

Reply to dEVI

download from the site I posted the BIOS beta 2.33 or write to ASROCK support and they'll send you the 2.35 BETA BIOS.

Reply to albero78
- 0 +

Well if you can just change one setting (PCIE transmission) under chipset and it seems to work fine, I'm not gonna try a beta bios :P performance is at least better than my geforce 8800 GTS, so it cant hit performance that badly.

Reply to dEVI
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