Hello folks.
I've just built myself a new system and I'm encountering some issues.
Arctic Cooling AC-FRZ-7P Freezer 7 Pro Socket 775 Processor Cooler
Intel Core 2 Quad Q6600 G0 Stepping (2.4GHz 1066MHz)
Corsair 4GB Kit (2x2GB) DDR2 800MHz/PC2-6400 XMS2 Memory Non-ECC Unbuffered CL5(5-5-5-18)
Asus P5Q-E P45 Socket 775 8 channel audio ATX Motherboard
Coolermaster Centurion 5 All Black Case + 550W eXtreme Power Plus PSU
Microsoft Windows Vista Home Premium
HIS Radeon HD4850 IceQ4 Turbo
It has the dvd writer and hard drive from my old system in it, and a standard PS/2 keyboard and a Microsoft Habu gaming mouse (USB).
I used the vista xp64 installer to repartition and format the drive and installed it, no problems.
I have updated all the drivers I can think of, including all the individual motherboard bits from the Asus website, and installed the latest drivers for the GPU from the ATI site.
The problem I have is random hangups. When they occur there is no error, the computer just stops responding to any input, and any processes appear to halt. The screen remains on, displaying the last image (desktop or whatever I was doing).
The only way to recover is to press the reset button on the case.
I opened up the case an re-seated everything, all cards, fans and cables are solid. All case fans, CPU fan and GPU fan spin up on power-on.
Harwaremonitor shows normal operating temperatures for all cores and GPU.
Knowing that memory is often an issue, I tried to run the widows memory diagnostic tool and it froze the computer just as above when 6% done (no error message, just a freeze as above), which made me think it wasn't driver related, since there are no drivers loaded for the memory diagnostic.
I then took out the memory modules one at a time and ran it on them separately, and both completed 2 passes to 100% no problem.
This got me thinking that maybe the Motherboard doesn't like the modules, but the Corsair site lists the DHX version of my RAM as being compatible, and the only difference as far as I know is the presence of a different heat sink.
At this point I noticed that when the system hangs the lights on the Habu mouse go out, which to me suggests the motherboard, but I'm not technical enough to know for sure.
Updating the BIOS to the latest version from the ASUS site hasn't helped.
I've gone into the bios, turned off CPU energy saving options and manually set the RAM timings to those specificed on the RAM package, no joy.
At the moment I'm thinking:
1) RAM/Mobo incompatibility, which seems unlikely.
2) Insufficient power for 4gb - shouldn't be happening but I will try and slightly increase the RAM voltage and the NB voltage tonight and see if it helps.
3) Problem with the PSU - could this be causing this kind of failure?
4) Damaged/faulty Motherboard
5) Damaged/faulty CPU
So...
Does anyone see anything obvious that I've missed that would explain these crashes?
Does anyone have any suggestions as to how to narrow the problem down to a specific component/setting?
Thanks for your time and expertise,
M.
I've just built myself a new system and I'm encountering some issues.
Arctic Cooling AC-FRZ-7P Freezer 7 Pro Socket 775 Processor Cooler
Intel Core 2 Quad Q6600 G0 Stepping (2.4GHz 1066MHz)
Corsair 4GB Kit (2x2GB) DDR2 800MHz/PC2-6400 XMS2 Memory Non-ECC Unbuffered CL5(5-5-5-18)
Asus P5Q-E P45 Socket 775 8 channel audio ATX Motherboard
Coolermaster Centurion 5 All Black Case + 550W eXtreme Power Plus PSU
Microsoft Windows Vista Home Premium
HIS Radeon HD4850 IceQ4 Turbo
It has the dvd writer and hard drive from my old system in it, and a standard PS/2 keyboard and a Microsoft Habu gaming mouse (USB).
I used the vista xp64 installer to repartition and format the drive and installed it, no problems.
I have updated all the drivers I can think of, including all the individual motherboard bits from the Asus website, and installed the latest drivers for the GPU from the ATI site.
The problem I have is random hangups. When they occur there is no error, the computer just stops responding to any input, and any processes appear to halt. The screen remains on, displaying the last image (desktop or whatever I was doing).
The only way to recover is to press the reset button on the case.
I opened up the case an re-seated everything, all cards, fans and cables are solid. All case fans, CPU fan and GPU fan spin up on power-on.
Harwaremonitor shows normal operating temperatures for all cores and GPU.
Knowing that memory is often an issue, I tried to run the widows memory diagnostic tool and it froze the computer just as above when 6% done (no error message, just a freeze as above), which made me think it wasn't driver related, since there are no drivers loaded for the memory diagnostic.
I then took out the memory modules one at a time and ran it on them separately, and both completed 2 passes to 100% no problem.
This got me thinking that maybe the Motherboard doesn't like the modules, but the Corsair site lists the DHX version of my RAM as being compatible, and the only difference as far as I know is the presence of a different heat sink.
At this point I noticed that when the system hangs the lights on the Habu mouse go out, which to me suggests the motherboard, but I'm not technical enough to know for sure.
Updating the BIOS to the latest version from the ASUS site hasn't helped.
I've gone into the bios, turned off CPU energy saving options and manually set the RAM timings to those specificed on the RAM package, no joy.
At the moment I'm thinking:
1) RAM/Mobo incompatibility, which seems unlikely.
2) Insufficient power for 4gb - shouldn't be happening but I will try and slightly increase the RAM voltage and the NB voltage tonight and see if it helps.
3) Problem with the PSU - could this be causing this kind of failure?
4) Damaged/faulty Motherboard
5) Damaged/faulty CPU
So...
Does anyone see anything obvious that I've missed that would explain these crashes?
Does anyone have any suggestions as to how to narrow the problem down to a specific component/setting?
Thanks for your time and expertise,
M.