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GigaByte Mobo's & Quality of Service

Last response: in Motherboards
October 8, 2008 7:09:08 PM


Are you happy with Gigabyte Mobo's and their service! :fou:  I myself am NOT!

Went thru 3 new and current release Mobo's. various problems
One would not POST sent it back with a detailed description of the board level problem, 35 days later I demanded the BD be repaired and returned-received the bd and it would not POST plus it fried my CPU. Got angry and crushed a few socket pins and sent it back to GB for replacement since they said to do so and I did not want the same mobo back - service dept said nothing wrong with the bd so they would not replace it Ha Ha look again - they sent the same Mobo back in the same condition so I took it to my companies shop replaced the cpu 775 socket and the bd would squel and fail upon pwr up, used old cpu not not Dual Core 2
two posted one time then Mobo and CPU fried; returned both for full refunds
three posted great and would not recognize ANY devices; no matter how I set BIOS; got scared and returned Mobo for full refund
Is this me or has GB gone down the tubes all of a sudden
October 8, 2008 7:28:51 PM

I love my Gigabyte board...

Sorry to hear of your misfortune.
a b à CPUs
a b V Motherboard
October 8, 2008 7:36:33 PM

I have had some bad luck with Gigabyte boards recently - three dead boards in a row. Luckily I bought them at a Fry's Electronics retail store. I was able to return the boards immediately and get a refund. Each time the Fry's technicians tried testing the boards and came to the same conclusion. Unfortunately the techs could not tell me why the boards were dead.

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October 8, 2008 7:46:24 PM

That's too bad about your experience with Gigabyte.
I for one have only bought Gigabyte boards the last 5 years and have had 0 problems.
I have the EP45 DS3R, EP35 DS3R, and 3 P965 DS3 an DS3rs, all various revisions, all still running with no issues.
I had the same bad experiences you had with Asus boards. I got sick of the RMAs, blown capacitors, bricked bios flashes, failed hard disk controllers ETC.
If and when I experience multiple problems with Gigabyte, I will move on, there are plenty of other manufacturers that make quality boards for me to choose from.
October 8, 2008 7:57:50 PM

I'm on my first Gigabyte board and I haven't had a problem with it. Would buy again in minute if they come out with a 790FX/750SB board.
October 8, 2008 8:02:07 PM

I have a GA-EX38-DS4. The sound went out. The bios quit recognizing non-stock settings. I had to flash the bios. I still cant get everything to work right. I have 2 year warrenty, so i guess i may RMA it.

I love the board's performance when it is working properly. The bios is easy to set up and the Qflash is awesome. If the onboard sound worked i would be ok with it.

I wont spend $200 on a mobo again. I get the same quality from a $130 mobo. My next board will be a p45. It will probably be a gigabyte.
October 8, 2008 8:10:13 PM

Unfortunately I think we could swap the manufacturer name Gigabyte with any and have horror stories from all vendors..

Google Striker Extreme.. You’ll see nasty Asus reviews, yet they are a solid company as is Gigabyte.

Its just the way it is.. every X amount built has X failure rate.