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Why my system is not turn offing

Last response: in Windows XP
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November 27, 2010 5:12:23 AM

Helo, i installed kaspersky 2 days before. after a while i cannot turn off the pc. virus have cleaned out the files.

More about : system turn offing

a b 8 Security
November 28, 2010 7:26:50 AM


What happens when you try? Does it just hang? Press the Control Shift and Escape keys altogether and in the Task manager that appears, click on Applications to see what's still running and preventing shutdown. Highlight them all and click on End Task then after the shutdown, hit Function 8 before Windows loads and select Safe Mode with Networking. Run Kaspersky's full scan in there and see if that helps.

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December 7, 2010 9:04:05 AM

ya, would there be more details?
if it is the kaspersky,then u can try to uninstall it to see the OS.
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