Tom's Hardware > Forum > Graphic & Displays > Graphics Cards > 9800GX2 SERIOIUS ISSUES... TERRIBLE CRYSIS FPS.. PLEASE HELP!!!!!!!!!!

9800GX2 SERIOIUS ISSUES... TERRIBLE CRYSIS FPS.. PLEASE HELP!!!!!!!!!!

Forum Graphic & Displays : Graphics Cards - 9800GX2 SERIOIUS ISSUES... TERRIBLE CRYSIS FPS.. PLEASE HELP!!!!!!!!!!

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Hi everyone,

I have been having serious problems with my recently purchased 9800gx2. I have installed it and when it comes to playing Crysis i am getting terrible frame rates... im talking 15-20 fps on high settings on Relic level, i was getting better than that on my 8800 gtx... when i first installed the card it was giving me 35 fps when it kept on dropping down after a while, now it seems to be just terrible... its seems fine on all other games i have.



I have tried increasing GPU fan speed to 100%, still the same issue... and according to EVGA precision the GPU is running at highest 57oc when playing Crysis... not sure how true that is to be honest...



My Rig specs are



XPS 710

Core 2 Duo E6600

4 gig ram

Vista 32 bit

500GB Raid O

2 Optical Drives

nvidia 590 motherboard

750 psu

BFG 9800gx2



I dont know if this is a graphics card problem... cooling problem in my case... do i need to increase fan speed of my fans in the case....



this is the last straw... im tempted to send the card back for a refund and going back to my trusty 8800gtx... which i adore!! to be honest i dotn even know why i bothered upgrading... but part of me wants to sort this issue out... at the end of the day a solid running gtx2 is a great card... but clearly im not skilled enough to get it running... please HELP!!!

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hmm, you come on a forum shouting and screaming and you expect help?

------------------------------ I'm a git, deal with it.

Antec 1200,PC Power & Cooling 750,Gigabyte DS4-x48,Intel Q9550@3.4 W/Xigmatek S1283,8GB OCZ DDR2 800,ATI 4870X2,X-FI>CA 640C amp>Tannoy R300/Senn 595's
Reply to strangestranger
- 0 +

frustrated yes... shouting and screaming... i did'nt think i came across like that... apologies if i did.

Reply to NXPS

sorry, just on the internet where words are the only means of communicating caps means shouting, it can get annoying and i a picky old git.

as to your problem i can't help other than to ask that your psu is a decent brand, you did a fresh install of drivers and maybe a reinstall of the game.

seeing as that is a prebuilt dell by the looks of things it could rest somewhere with their windows install.

------------------------------ I'm a git, deal with it.

Antec 1200,PC Power & Cooling 750,Gigabyte DS4-x48,Intel Q9550@3.4 W/Xigmatek S1283,8GB OCZ DDR2 800,ATI 4870X2,X-FI>CA 640C amp>Tannoy R300/Senn 595's
Reply to strangestranger
- 0 +

it is a prebuilt Dell, PSU is the standard one inserted by Dell - I installed Vista 32 bit myself as an upgrade from xp, drivers i have installed various ones multiple times... Would you recommend increasing case fan speeds.. i cant seem to find software that will allow me to do that.

Reply to NXPS

not if the temps are as you describe, they seem fine.

no, apart from that psu maybe not being up to scratch i can;t see any reason why it would behave that way

http://www.tomshardware.com/review [...] 92-10.html

looking here it would seem that your fps aint that bad depending on your res.

however, crysis is only one game and if all the others are fine then you could just live with it i suppose.

wait and see if people with actual experience of the card post a reply.

------------------------------ I'm a git, deal with it.

Antec 1200,PC Power & Cooling 750,Gigabyte DS4-x48,Intel Q9550@3.4 W/Xigmatek S1283,8GB OCZ DDR2 800,ATI 4870X2,X-FI>CA 640C amp>Tannoy R300/Senn 595's
Reply to strangestranger
- 0 +

the only thing is i only really bought this card for improved Crysis performance, my 8800 gtx plays all my other games equally as good as the 9800gx2, im thinking just send the gx2 back get my £240 back and overclock my 8800gtx a little.

Reply to NXPS

We have frame rates, but no settings and resolution info. I doubt you are trying to play on very high at 2500x1600, but just in case...

You probably can't seeing as you have a dell, but can you try overclocking your CPU? I'm not sure a dual core 6600 is enough to push the GX2 fast enough.

------------------------------ The voice of REASON
Do NOT feed the TROLLS!
Always a DEMON!
Reply to 4745454b
- -1 +

NXPS wrote :

PSU is the standard one inserted by Dell



This might be your problem right here.

Reply to mtyermom
- 0 +

i had the same exact setup as u before and experienced the same issue.
wat i did was i returned the card for a new one and i reinstalled vista not sure which one helped but it corrected the problem. hope that helps.


Message edited by invisik on 08-14-2008 at 01:30:09 AM
------------------------------ intel core 2 quad q6600 @3.2ghz msi p6n diamond (X-FI Extreme sound) 6gig of OCZ+CoRSAIR oc 900mhz Nvidia gtx 260 sli @ 730/1465/1250
Lite-On Blue-ray Western Digital 7200rpm 500gb Antec 500 Earthwatt Window vista 64-bit
Reply to invisik
- 0 +

The 9800 GX2 is actually an SLI setup on one card. I probably don't have to tell you that in some games a dual GPU setup performs worse than a single one. If this would happen in your case, it might be you're only using a little bit more than 'half' of your card's graphic power, which puts you down to the level of a 8800 GT or something like that, which is less than an 8800 GTX.
It also could be your aging chipset (590i SLI), which might not be able to run a modern SLI card like the 9800 GX2, and the fact you still have an older PCIe 1.0 which might not allow enough bandwidth (although I doubt that)

Try updating your drivers like all the other folks say and don't forget to do a very clean uninstall of your previous drivers. This involves more than just clicking the 'uninstall button' in your graphic driver wizard. Google it and you'll find what you need.

Reply to Nils

It doesn't look like a power issue to me...

I'm looking at 3 things:
CPU bottleneck (not very likely)
PCI 1.0 (could be limiting bandwith)
Bad card (self explanatory).

Reply to gamerk316
- 0 +

Hmmm this is interesting, i will un install Crysis this evening and re install, also try this clean of drivers. I have used 175.19 and also the new 177.something (Physics driver) and still the same issues. Do you think an older driver may increase performance?

Reply to NXPS
- 0 +

also the card works perfectly with my other games... no drop of frame rate at all on COD4, GEARS and GRAW2. Crysis is the only one proving to be a pain.

Reply to NXPS
- 0 +

NXPS wrote :

Hmmm this is interesting, i will un install Crysis this evening and re install, also try this clean of drivers. I have used 175.19 and also the new 177.something (Physics driver) and still the same issues. Do you think an older driver may increase performance?

 

On an SLI card I would not use older drivers. Using the newest drivers looks better to me because if you go SLI, bad performance is mostly caused by drivers that are not optimalised yet. You can try some beta-drivers. You can find lots of them at '3d guru'.

 

Howerever I wonder why you don't see an improvement in your other games. A 9800 GX2 should be better than a 8800 GTX.

Message quoted 1 times
Message edited by Nils on 08-14-2008 at 05:05:59 PM
Reply to Nils
- 0 +

im guessing there is no increased performance from other games becuasue you can not get them to run any better. I dont ever envisage having COD4 running any smoother than what i have currently with my 9800gx2 and 8800gtx.

Reply to NXPS

Nils wrote :

On an SLI card I would not use older drivers. Using the newest drivers looks better to me because if you go SLI, bad performance is mostly caused by drivers that are not optimalised yet. You can try some beta-drivers. You can find lots of them at '3d guru'.

Howerever I wonder why you don't see an improvement in your other games. A 9800 GX2 should be better than a 8800 GTX.



Crysis if fine for me with that card (177 PhysX drivers). Try turning of AA and see if that helps; if not, then there is a holdup somewhere in your system.

Reply to gamerk316
- 0 +

It is possible you don't FEEL any improvement, but how are the benchmarks?
The GX2 should give better ones than the GTX in modern games like COD4. Try disabling the frame cap (if you're using one). Do you have an improved score in 3DMARK06?

Reply to Nils
- 0 +

how would you disable the frame cap? Also i have'nt 3d marked it, the reason i know we have an issue here is that i managed to get 35-40 fps on a 1920 x 1240 resolution and then it started to drop after a short period of time... now it runs at 15-20 fps on high.. also i dont every use AA... switching that on would probably give me negative frame rates!!!! ahhhhh the frustration!!!!!

Reply to NXPS

Soemthing is busted if you get those framerates on that card with no AA. Could be a faulty card, or possibly the motherboard itself.

Reply to gamerk316
- 0 +

NXPS wrote :

how would you disable the frame cap? Also i have'nt 3d marked it, the reason i know we have an issue here is that i managed to get 35-40 fps on a 1920 x 1240 resolution and then it started to drop after a short period of time... now it runs at 15-20 fps on high.. also i dont every use AA... switching that on would probably give me negative frame rates!!!! ahhhhh the frustration!!!!!

 

Sorry for the confusion. That advise was for your other games. The problem with crysis seems very strange to me. It could be a lot of things. Did the framerate go from 40fps to 20fps in a short time or did it go slowly over a longer period. Try this advise:

 

Do you still have your 8800 GTX? If you do you can try replacing the gx2 with it and see if you get the same performance again.
It could be your power supply that's about to die. Are you sure it gets sufficiënt cooling. I killed one in the past because I ignored a malfunctioning fan.
Is the additional PCIe power plug connected properly?
It can also be some drivers that got messed up by hdd errors, viruses, defragging,... Try reinstalling graphic drivers, chipset drivers and all the other ones that you think that are getting involved while gaming.
Are you using any Third-party tweaking software like Rivatuner? Maybe there's a conflict between the rivatuner settings (or other software) and the Nvidia control panel settings. Uninstall the third party software.

  


Message edited by Nils on 08-15-2008 at 03:51:49 PM
Reply to Nils
- 0 +

i just had the same problem again yesterday. my fps dropped in crysis randomly. all i did is purely uninstall the drivers and reinstall it. works fine now.

------------------------------ intel core 2 quad q6600 @3.2ghz msi p6n diamond (X-FI Extreme sound) 6gig of OCZ+CoRSAIR oc 900mhz Nvidia gtx 260 sli @ 730/1465/1250
Lite-On Blue-ray Western Digital 7200rpm 500gb Antec 500 Earthwatt Window vista 64-bit
Reply to invisik

NXPS wrote :

Hmmm this is interesting, i will un install Crysis this evening and re install, also try this clean of drivers. I have used 175.19 and also the new 177.something (Physics driver) and still the same issues. Do you think an older driver may increase performance?



i should warn u that the 177.83(physic driver) actually gives negative results in some games like GRID....its fastrating....i had to go back to 175.19.....

if FPS is suddenly falling in the middle of gaming, it usually means overheating......
get a copy of Core temp & GPUz to check both ur cpu & gpu temps.when the fps falls, minimiz the game and check the temps. also check the CPU and GPU usage while gaming and try and find out if either of them is creating a bottleneck.


Message edited by sarwar_r87 on 08-15-2008 at 04:21:22 PM
------------------------------ x2 5600+@2.8; 2GB RAM 800Mhz; xfx 9600GT xt; 320GB HDD; 420W thermaltake PSU
Reply to sarwar_r87

i had the same issue!!!!! its a real pain in the ass ok 1st thing NVIDIA PhysX is not good for this card while running crysis i used to lag up like *** when trying to play crysis with it on turn it off give the CPU a bit of thinking to do XD second this this to me sounds rather likely is a power issue Dell do not give u big psu's as they dont like u upgrading by ur self rather to buy a brand new pc so the look at ur components and fit a psu to match this was my problem i had too small a psu causing the card to run really slowly crahs repeditively and eventually the power chip in the psu went as it just couldnt handle running this beat of a card email me if u have any luck on Little_terror05@hotmail.com besta luck if u a hvent fixed it already mine now run campain solid at 30-40 frames 1650x1050 resolution on ultra high that crysis warhead as well and 40+ in multiplayer also keep the temp down when playing games put Riva tuner on ur pc and krank the fan up to 100% mine still reaches 95 degreese with this on so be ware that temp can cause a massive slow own and if u have not fan controll it will start at 70 degreese and rise to 90 in no time try to keep the card to 50 degreese while idle a setting of 80% seems good for this and 100% while gaming


Message edited by joeman42 on 10-20-2009 at 08:27:20 AM
Reply to joeman42

Please 3dmark the card so we can see if it is a Crysis issue.

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Reply to smithereen
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