Tom's Hardware > Forum > Motherboards & Memory > General Motherboard > Hard Drive not detected suddenly (please help ASAP! )

Hard Drive not detected suddenly (please help ASAP! )

Forum Motherboards & Memory : General Motherboard - Hard Drive not detected suddenly (please help ASAP! )

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colorfulfly   10-24-2008 at 04:09:04 AM

Hello everyone

Suddenly, my P5Q motherboard will not detect my WD5000AAKDS WD 500 GB SATA II 7200 RPM 16 MB harddrive. It would go to the Blue screen where I could press DEL and go to Bios or "TAB" which actually brings me no where. And if I do not press anything, it takes me to the system recovery page. No matter what I click, I cannot get fully in to Windows Vista. It would go to the Windows Vista loading screen for one second and then restart my computer. This is a new computer and I have been using it for about 5 days without any problems. This problem only started about 4-6 hours ago.

Some please help me fix this issue as soon as possible. =[

FYI, the screen that tells me "no hard drive detected" is all black with white text. It only shows up for a short period of time. I have called Asus Tech support and they told me it is either a HDD issue or Ram timing issue.

This is what I have:

Asus P5Q Motherboard

Intel Core 2 Quad Q6600

OCZ DDR2 4GB D/C Kit PN - OCZ10004GK PC2-8000 Platitnum Edition Dual Channel

WD5000AAKDS WD 500 GB SATA II 7200 RPM 16 MB

Asus Radeon HD 4850 512 MB

Samsung 22x DVD+RW 22x DVD-RW SATA Dual Layer Lightscribe Rewriter

Antec Nine Hundred

Antec Earth Watt 650W

Windows Vista Home Premium 64 Bit

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allhands   10-24-2008 at 05:01:39 AM
- 0 +

Have you tried testing the HDD with something such as SeaTools? It should work with most HDDs. You will have to install both the HDD and the software in another computer to use it but it will tell you if your drive is working or not.

Reply to allhands
kamel5547   10-24-2008 at 05:18:22 AM
- 0 +

Is it showing in the BIOS under Main? Also many BIOS's have an option to run a HDD test (using SMART) that may give you more info. Can't find a good picture of the menu layout for that particular MoBo so Ican't say for sure if it has the HDD test capability.

Reply to kamel5547
bobbknight   10-24-2008 at 05:47:27 AM
- 0 +

You, if you have another system you can test with could try to detect it in that other system.
All the disk hard drive utilities in the world will not help if the system bios does not see the drive, esp seatools for a wd drive. lol
it might be RMA time.

Reply to bobbknight
MaDMagik   10-26-2008 at 01:09:05 PM
- 0 +

Were you getting this "Blue screen" before? Or this "no hard disk detected" message? Because if not than Im guessing you somehow restored bios to default settings, as the first one is just an Asus logo screen by default displayed instead of POST screen, the other is a message that no PATA drive is found, which is logical as your disk is SATA. Both can be disalbled in BIOS but the bottom line is IS THE DRIVE VISIBLE IN BIOS SETUP?

Reply to MaDMagik
leeso   11-23-2008 at 08:43:26 PM
- 0 +

I've got about the same setup and problem. I got Maxtor 500G drive as a storage drive that was working fine till now (only a few months old now). This morning i boot up and try to search stuff on my storage drive but my computer has absolutely no clue about its existence. BIOS does not find this hdd either. Neither does my other computer.

The hdd doesn't sound broken (no ringing sound/cracking sound when i shake the drive). All i hear when i shake it is a noise i'd think comes from the disk rotation. A whistle-like very thin sound. If the drive is plugged it fires up pretty normally, i can feel the disks rotating if i hold the hdd in my hand and it doesn't make any alerting sounds.

Might be the electronics that have just got burnt/broken? Would be easy to fix just to replace the chip outside the hdd with an identical one? Any assumptions how much it would cost to get this repaired?

P5Q pro mobo

Reply to leeso
Seth John   11-13-2009 at 04:45:54 AM
- 0 +

When you replaced the hard drive. Did you remove the adapter on pins from the old hard drive and put it on the new drive when you installed it. Or is that the adapter that you bought new.

Reply to Seth John
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