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g31t-m - STOP:0x0000007b error w/XP install

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October 27, 2008 9:27:45 PM

Just installed g31T-M w/2x2 GB 800; 380W PSU; Intel E7300 CPU. Using existing HD (WD 40GB w/old XP install on it). At start up, POST is clean (HD is OK, Mem is OK, CPU is found) system will load XP setup files from CD, then go to BSOD w/STOP: 0X0000007B error shown. I called Microsoft - they say its the mobo. I haven't gotten a response from Elitegroup to my case #. Is this error related to the HD and if so, what do I need to do to fix it?
October 27, 2008 9:48:10 PM

Are you doing a fresh install of XP? Are you booting from the CD? If you are booting from the CD to do a fresh install, then you probably need to hit F6 to install 3rd party drivers. The 3rd party drivers would be the ahci drivers for the sata controller on your motherboard. Or, you could go into your BIOS and set the SATA controller to use "IDE" or "Compatibility" instead of it's default of "AHCI" or "SATA". Those terms are just guesses as I do not know the BIOS of your board, but your error code suggests Windows errors when trying to access the HDD. Of course, everything I just said only applies if your hdd is an SATA drive. If it's PATA, then maybe the drive is bad or you need to format the drive and try a fresh install that way. Let me know.
October 27, 2008 10:14:23 PM

Trying to do a fresh install of XP SP1 but here is some new info: I had a PCI-E card installed (for a 2nd IDE controller). I have IDE drives. I removed the card re-ran my cables (CD is master, HD is slave) so I connect to on-board IDE controller now. "Stop" error is gone (must have been because the drivers for PCI card were not installed (duh!). Now the system boots all the way to "Welcome to Setup." New problem: USB kbd is not recognized once it gets to this screen. I have no way to press "enter" or "R" or "F3" to go past this point.
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October 27, 2008 10:24:42 PM

Not to bytch here, but you left out the second IDE controller on the PCI card. You never would have gotten the proper answer, because the most important piece of information was left out of the OP.

This is less for you than it is for others that want to ask a question and don't include all information, whether they think it's relevant or not.

Obviously, if someone is posting a question, then they don't know what is relevant and what is not.

[/end rant]
October 27, 2008 10:28:32 PM

gpn1021 said:
New problem: USB kbd is not recognized once it gets to this screen. I have no way to press "enter" or "R" or "F3" to go past this point.
Get a $10 PS2 keyboard from Walmart etc. Once you have the OS installed switch back to the USB one. I always keep a PS2 one on hand for BIOS access problems etc. The USB keyboard is the biggest scam ever pulled on PC users IMO.
October 27, 2008 10:32:02 PM

Yea, that whole PCI-E IDE controller card would have been helpful lol... But you could do the same thing with the drivers for the controller card, hit F6 to install 3rd party drivers. To try to solve your keyboard issue, look in your BIOS and see if USB support for keyboards and mice are enabled, which they should be if you're able to hit a key to get into BIOS. If not, you'll need a PS2 keyboard to even get into BIOS. However, as I was writing that, I think the CD should load USB drivers shouldn't it? I'm not sure, but you should be able to find a PS2 keyboard from somebody right? Also, I'd install the drivers for your PCI-E IDE controller card so you don't have to run your HDD and CD drive on the same PATA channel.
a b V Motherboard
October 28, 2008 3:01:02 AM

To get the USB keyboard working go into the BIOS and enable legacy USB support or sometimes it is called enable DOS support. The problem is that you need a PS2 keyboard to set the option in the first place so you will have to borrow or buy one.
October 28, 2008 11:16:34 AM

Thanks for the replies. CMOS shows USB support enabled and no mention of PS/2. I plugged a PS/2 kbd in, rebooted and no luck. The 'caps lock' light gives a few one-time blinks, then goes dark. No response after that. I plugged a working PS/2 kbd in, no luck. I suspect the port is dead.
October 28, 2008 2:58:22 PM

You could just try a different USB port with your other keyboard then, just for $hits and giggles...
October 28, 2008 10:25:05 PM

These cheap mobos aren't worth the savings.
!