Hello, I just purchased AD-7240S-0B from newegg.com. OEM, just last week. I installed it via SATA cable and the SATA power cable from my power supply. This drive will not open when i hit the eject button! The green LED on the front is also always on when my computer is on. Wondering if there is a BIOS setting I'm missing because it is SATA interface instead of IDE, or if its an issue with Windows 7, or even my motherboard. I dont believe it's my motherboard because I've tried all of the SATA ports, and I have two SATA hard drives and they work fine.Please help me out! I DO have the latest firmware (1.3) i believe it is. I thought CD/DVD Players/Burners were pretty much plug and play maybe I just have a bad manufactured one. Thanks in advance!
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Try using the emergency eject button to see if the drive is simply stuck.
There should be a small pin hole on the right side between the eject button and the drive slot. Use an untwisted paperclip, thin toothpick or eyeglass screwdriver set to hit the button.