Do I need new hardware?

Hello,
I am unable to play any audio files of any kind. Am told in divice manager that...'AC97 is unable to start error 10' Have latest software installed. Do I need new hardware? Help!
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  1. no you don't need new hardware
    you can visit your computer manufacturers website and download the audio drivers.
    click start, my computer, add remove programs, look at the list, find your old audio software on the list and delete it, restart the computer.
    now turn off your antivirus, and if you have installed multiple security programs, turn them all off.
    now load the new audio driver, restart the computer, turn the antivirus back on.
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