Archived from groups: alt.games.coh (
More info?)
Good post. I too say all of this on the Boards when I was trying to
find some anwsers to my problem. I did all the stuff that was
Cut/Pasted. And nothing worked.
Called my ISP And gave them the IP address that the updater connects
too. Had a TS guy have a Tech try to test the server from thier side
(thier only 2 miles away from my nouse), and it came back with no
problems.
On 12 Sep 2005 14:00:18 GMT, Marcel Beaudoin
<mbeaudoin@scintrextrace.com> wrote:
>The Selfless Hero <NoSpamPlz@hotmail.com> wrote in
>news:e5oai1prk20v83r2f9c3u85u4h1mh64lb6@4ax.com:
>
>> Sysgate Professional Personal Firewall, I can see the updater connect
>> to the net, thur the firewall, but as for incoming/outdata nothign was
>> coming in. I can see it connect to port 80, which is used for Web
>> pages when I click on one of the top links, for wither
>> news,support,update news, etc etc..
>
>A couple things to suggest. Send an email to NCSoft technical support
>with all of the details you have given inthis thread. They will probably
>give you a list of things to try. You might also post this on the
>Officiall CoH forums in the Technical Support Forums
>(http://boards.cityofheroes.com/postlist.php?Cat=&Board=technical). Go to
>the stickied post called "** Before You Post - Common Solutions Inside **
>" ( and read it. It will tell you the logfiles and tests to include in
>your post.
>
>Another thing to try is to contact your ISP and see what is going on. It
>might be your ISP that is blocking the communications of the CoH updater.
>
>In the Common Problems thread, here is what they have to say about CoH
>updater problems:
>*****Begin Copy/Paste*****
>Updater/Launcher Errors
>
>You may see messages like 'insufficient disk space', 'improper
>permissions', ' downloading file manifest' or 'cannot rename file'.
>
>The first thing we would suggest is to ensure that you have run a virus
>and spyware scan of your system. Then, please try the following:
>_________________________________________________________________________
>
>Rename or Delete Some Files
>
> * Go Ahead. It's Alright! Using your favourite file manager, navigate
>to the City of Heroes folder (My Computer -> Program Files -> City of
>Heroes)
> * Right-Click on the folder and select properties (bottom option). In
>the attributes section, ensure that the box for Read Only is not selected
>(or shaded grey). If you are prompted to apply the changes, please do so,
>for all folders, subfolders and files
> * Rename the files with the endings '.lock', '.patch', '.checksum' to
>something of your own choosing
> * Launch the program (City of Heroes)
> * Verify all files
> * If this fixes, the issue, you should be able to safely delete the
>old, renamed files
>
>
>
>Note: You may also try deleting or renaming the PIGGS folder. Allow the
>launcher to verify all files.
>
>_________________________________________________________________________
>
>Rename and Reload
>
>If you are still unable to get past the updater, we have a more drastic
>solution for you:
>
> * Delete or Rename the City of Heroes folder
> * Visit ftp://client.coh.com/US/ and download the file named
>'cohupdater.zip'
> * Extract the file and Run it to begin the download (If you are not
>on a broadband connection this will take an extremely long time)
>
>
>
>_________________________________________________________________________
>_
>
>COHUpdater.OLD Errors
>
> * Make a copy of this file as a safety precaution
> * Rename this file as COHUpdater.exe
> * Launch the program again (City of Heroes)
>
>*****End Copy/Paste*****
>
>Here is another one
>
>*****Begin Copy/Paste*****
>If you are having problems connecting to a server at all or you get stuck
>on "connecting" in the updater then it's possible that your machine has
>lost track of where the City of Heroes servers are. Some nasty folks have
>been messing up the internet with something called DNS poisoning. To fix
>it, do the following:
>
>1. Bring up a DOS prompt. The easiest way is to select "Run..." from the
>Start menu, type CMD in, and press return.
>
>2. At the prompt, type:
>ipconfig /flushdns
>and press return.
>
>This will make your machine re-download all the mappings of what is where
>on the internet again. Of course, if your ISP is messed up as well,
>you'll still be busted. You might try again every few hours. Posting the
>results from that support program I listed in my previous post may let
>others help you, too.
>
>NOTE: It is normal to get stuck on "connecting..." in the Updater when a
>new patch to the game is going in. Just quit, wait half an hour, and try
>again.
>*****End Copy/Paste*****
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