Enable keyboard on laptop

Hello,

I have a Dell Inspiron notebook running xp. Whenever a touch a key ob my keyboard or use the mouse both the keyboard and touchpad mouse stops working. If I do a cold boot, I can use mt touchpad mouse until a touch any key on my keyboard. What should I do?
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More about enable keyboard laptop
  1. Boot into safe mode, and see if the problem occurs there.

    While there, check the event viewer, to see if it's logging errors.
    start-->run-->eventvwr.msc-->check the application and system logs for errors (red X's).
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