Hello,
I am about to lose my mind so hoping you can help. One tech was supposed to help me check my back up before getting a new computer and unleashed a virus that shut my machine down...could not get to windows...go to a so-called pc specialist who not only damages my desktop tower but takes forever to do recovery, doesn't eliminate all viruses...having problems since it came back with a full wipeout of system, reinstall and recovery...now told they did not recover all my data and have transferred it to an external hard drive to transfer it to my computer but afraid to let them do it. So, thinking I need an external hard drive...old one is a Western Digital with little space left on it and supposedly without viruses and don't want to touch it. What is best external hard drive for reliability and any recommendations on someone to review everything for me before transferring anything to my new computer which just arrived. A wreck. Old system where data needed to be retrieved from is XP and new system is Windows 7. Thanks Marilyn
I am about to lose my mind so hoping you can help. One tech was supposed to help me check my back up before getting a new computer and unleashed a virus that shut my machine down...could not get to windows...go to a so-called pc specialist who not only damages my desktop tower but takes forever to do recovery, doesn't eliminate all viruses...having problems since it came back with a full wipeout of system, reinstall and recovery...now told they did not recover all my data and have transferred it to an external hard drive to transfer it to my computer but afraid to let them do it. So, thinking I need an external hard drive...old one is a Western Digital with little space left on it and supposedly without viruses and don't want to touch it. What is best external hard drive for reliability and any recommendations on someone to review everything for me before transferring anything to my new computer which just arrived. A wreck. Old system where data needed to be retrieved from is XP and new system is Windows 7. Thanks Marilyn