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Digit frame not recognizing external hard drive

Last response: in Storage
January 5, 2010 3:14:27 PM

The HP digital photo frame that I am working with recognized the thumb drives in the usb port, but not the 500 gb seagate external hard drive that I want to store photos on. The thumbdrives are formatted with fat32 and the seagate is ntfs. Any suggestions.
a b G Storage
January 6, 2010 5:01:22 AM

That's probably it. NTFS is less common than FAT32, used mainly by newer versions of Windows, so your frame might not be able to read the hd for this reason.
a b G Storage
January 6, 2010 4:07:22 PM

In addition to the format issue addressed by r_manic, you may also need to provide additional power for physical hard drives; the USB port on your frame is unlikely to provide enough.
September 27, 2010 9:46:04 AM

Though, the main of the two points have been spoken about, there is something more that I do have a doubt about, there are certain digital frames that is capable of accessing a storage device with particular amount of storage space, so it may be that the huge storage device might be causing the problem. Hope this was of some help to you.